Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jerkyra Hannah

Miami

Summary

Dynamic professional with strong leadership and team-building skills. Expertise in cultivating customer relationships and enhancing team performance through effective communication and problem-solving. Proven ability to manage daily operations with an emphasis on efficiency and growth. Committed to contributing to an organization that values professional development and advancement.

Overview

7
7
years of professional experience

Work History

Receptionist/ Clerical Aide

PUR Therapy
Miami
02.2024 - 09.2024
  • Greeted clients warmly and managed front desk operations, scheduled appointments and coordinated client interactions efficiently for optimal service delivery.
  • Answered phone calls promptly, addressing inquiries and directing them to appropriate staff.
  • Maintained organized patient records using electronic health record systems for easy access.
  • Provided administrative support by preparing documents and forms for patient intake processes.

Cashier

Burlington
Miami
05.2023 - 12.2023
  • Collaborated with team members to streamline checkout processes during peak hours.
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Assistant Manager

KFC
Miami
08.2021 - 04.2023
  • Managed daily restaurant operations ensuring smooth service and customer satisfaction.
  • Developed staff schedules to optimize coverage during peak hours.
  • Mentored team members to enhance professional development and accountability in the workplace.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.

Assistant Manager

Love Culture
Miami
10.2017 - 05.2019
  • Assisted in managing daily store operations and team activities.
  • Resolved customer inquiries promptly, fostering a positive store environment.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Education

Medical Assistant Technician

Florida Technical College
Miami
01-2023

High School Diploma -

Miami Palmetto Sr. High
Miami, FL
01-2018

Skills

  • Appointment scheduling
  • Electronic health records
  • Time management
  • Data entry
  • Team collaboration
  • Attention to detail
  • Professional demeanor
  • Organizational skills
  • Schedule management
  • Calm demeanor

Languages

English
Professional

Timeline

Receptionist/ Clerical Aide

PUR Therapy
02.2024 - 09.2024

Cashier

Burlington
05.2023 - 12.2023

Assistant Manager

KFC
08.2021 - 04.2023

Assistant Manager

Love Culture
10.2017 - 05.2019

Medical Assistant Technician

Florida Technical College

High School Diploma -

Miami Palmetto Sr. High