Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jerlyn Alvarado

Senior Brand Sales Supervisor
Doha

Summary

Dynamic Senior Supervisor with a proven track record at Salam Studio & Stores, excelling in employee supervision and strategic planning. Enhanced team performance through innovative training programs and effective conflict resolution. Skilled in data analysis, driving operational efficiency and fostering strong relationships to achieve business objectives.

Overview

17
17
years of professional experience
1
1
Language

Work History

Senior Supervisor

Salam Studio & Stores ( Handling Coty Group )
08.2012 - Current
  • Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
  • Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
  • Strengthened cross-functional collaboration, leading to more cohesive teamwork and better overall results.
  • Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
  • Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
  • Streamlined operations for improved efficiency, delegating tasks and setting clear performance expectations.
  • Mentored junior team members for accelerated professional growth and skill development.
  • Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
  • Developed strategic plans in alignment with company goals, effectively communicating objectives to the team.
  • Played a pivotal role in driving change management initiatives that resulted in seamless adoption of new policies or procedures.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Brand Supervisor

Salam Studio & Stores ( Handling PUIG Group )
09.2009 - 07.2012
  • Submitted weekly reports to managers.
  • Maintained above-average brand penetration.
  • Recruited and trained staff.
  • Conducted meetings to address procedures, policies and issues.
  • Increased sales through effective product demonstrations and persuasive communication skills.
  • Built a strong social media presence for the brand by creating engaging content that resonated with target audiences.
  • Monitored competitor activities closely, adapting strategies as necessary to maintain a competitive edge in the market.
  • Assessed key performance indicators regularly to evaluate success against objectives while identifying areas for improvement or further growth opportunities.
  • Optimized inventory management processes, reducing stockouts and ensuring timely product availability for customers.
  • Provided insightful feedback on product design and packaging, contributing to overall brand appeal among target demographics.
  • Established measurable goals for team members, providing support through coaching/mentoring sessions to drive performance improvements.
  • Delivered comprehensive training programs for sales associates, improving their product knowledge and selling skills.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.

Administrative Assistant

Salam Studio & Stores
08.2008 - 08.2009
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.

Education

Bachelor of Arts - Business Administration And Management

New Era University
Philippines
04.2001 -

Skills

    Employee supervision & Staff development

    Data analysis

    Innovation skills

    Inventory control

    Budget management

    Analytical thinking

    Documentation and reporting

    Strategic planning

    Data analytics

    Attention to detail

    Relationship building

    Business administration

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 36 staff members.

Timeline

Senior Supervisor

Salam Studio & Stores ( Handling Coty Group )
08.2012 - Current

Brand Supervisor

Salam Studio & Stores ( Handling PUIG Group )
09.2009 - 07.2012

Administrative Assistant

Salam Studio & Stores
08.2008 - 08.2009

Bachelor of Arts - Business Administration And Management

New Era University
04.2001 -

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Jerlyn AlvaradoSenior Brand Sales Supervisor