Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Jerlyncia Bradford

Duluth,GA

Summary

A detail-oriented Real Estate Transaction Coordinator with a strong background in customer service, specializing in inbound calls, data entry, and organizing documentation. Proficient in delivering exceptional support in fast-paced environments, ensuring accuracy and efficiency in handling multiple projects seamlessly. Seeking to transition into an Insurance Claims Associate role in order to leverage strong interpersonal abilities to foster positive and effective relationships with clients and coworkers. So that my skills can aid in supporting an efficient claims processing experience and bring enthusiasm and empathy to State Farm’s warm and neighborly environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Real Estate Transaction Coordinator

JCB Realty Company
Hoschton, Georgia
06.2023 - Current
  • Coordinated inspections, appraisals, title searches, and managed documentation associated with real estate transactions.
  • Boost inbound and outbound calls using a customer relationship management system to ensure seamless communication and client satisfaction.
  • Ensured compliance with state regulations regarding real estate transactions.
  • Organized and managed multiple deadlines for each transaction involved in the process.
  • Verified accuracy of financial figures within contracts, closing statements and other documents related to transactions.
  • Explained financial requirements, budget constraints, and analytical data to potential buyers and sellers.

Shift Manager/Key Holder

Target
Savannah, GA
12.2022 - 05.2023
  • Assisted in leading and motivating a team of 15+ employees to ensure excellent customer service.
  • Provided training on store policies, procedures, and standards to new hires and existing staff.
  • Resolved customer complaints promptly and professionally while maintaining a positive attitude towards customers.
  • Managed shift operations by delegating tasks among team members in order to maximize efficiency.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Student Office Assistant

University System of Georgia
Savannah, Georgia
01.2020 - 05.2023
  • Answered phone calls from students and parents inquiring about admissions, courses, and tuition payment plans.
  • Maintained accurate filing systems for student information.
  • Scanned documents into the university's database system for easy access by authorized personnel.
  • Scheduled appointments for faculty advisors with incoming freshmen students.
  • I counseled four honor student mentees as incoming freshmen up until their graduation. Incorporating leadership events, speaking engagements, voters' rights events, and biweekly local community service.
  • Facilitated ways to continue meeting and mentoring virtually through the pandemic. Hosting creative writing competitions and gifting prizes to boost morale.

Education

Bachelor of Science - Forensic Science

Savannah State University
Savannah, GA
05-2023

Skills

  • Document preparation
  • Deadline management
  • Medical terminology
  • Filing and data archiving
  • Customer support
  • Data entry
  • Typing 46 WPM
  • Peer support
  • Leadership training
  • Energetic and enthusiastic

Affiliations

  • Mentor for a non-profit called Young Strong Sisters, influencing and educating young women on the importance of education, speaking skills, and more.
  • A member of my Alma Mater's Young Alumni Association

Certification

  • Licensed Georgia Real Estate Agent as of October 2023

Timeline

Real Estate Transaction Coordinator

JCB Realty Company
06.2023 - Current

Shift Manager/Key Holder

Target
12.2022 - 05.2023

Student Office Assistant

University System of Georgia
01.2020 - 05.2023

Bachelor of Science - Forensic Science

Savannah State University

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Jerlyncia Bradford