Jermaine Aguilar
Woodridge
Summary
Dynamic Vice President at Luzon Environmental with a proven track record in strategic planning and team leadership. Enhanced profitability through innovative operational management and robust relationship building. Spearheaded initiatives that improved efficiency and client satisfaction, fostering a culture of continuous improvement and driving sustainable growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Vice President
Luzon Environmental
10.2017 - Current
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Identified opportunities to improve business process flows and productivity.
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
- Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
- Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Initiated strategy to drive company growth and increase market share and profitability.
Supervisor
Tod's Outlet
08.2011 - 10.2017
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Received and counted money.
- Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Processed cash, credit, debit, and check payments.
- Enhanced store sales by implementing effective visual merchandising strategies and product placement.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Provided exceptional customer service, resulting in a high level of customer satisfaction and repeat business.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Managed store personnel by delegating tasks and supervising daily operations.
Education
Associate of Arts - Liberal Arts
Orange County Community College
Middletown, NYSkills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Complex Problem-solving
- Client relationship building
- Strategic planning
- Business development
- Operations management
- Documentation and reporting
- Performance monitoring
- Industry best practices
- Customer and employee rapport
- Performance metrics analysis
- Policy and procedure development
- Recruiting and hiring
- Rules and regulations
- Staff recruiting and retainment
- Verbal and written communication
- Operational management
- Operational leadership
- Project management
- Operations oversight
- Schedule management
Accomplishments
- Achieved successfully closing active spills with the New York State Department of Environmental Conservation by completing Spill Closure Reports with accuracy and efficiency.
- Work in tandem with government and private contractors to complete projects on time and within budget.
Certification
- Confined Space Certification.
- Estabrook Tank Tightness Testing Certification.
- OSHA 10-Hour Certification.
- STI SPFA Cathodic Testing Certified.
Languages
English
Native or Bilingual
Timeline
Vice President
Luzon Environmental
10.2017 - Current
Supervisor
Tod's Outlet
08.2011 - 10.2017
Associate of Arts - Liberal Arts
Orange County Community College
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