Jermaine Battle

Previous held duties: ASG: AV Technician, Production Operator & Broadcast Engineer

• Authors and updates engineering documentation, reports, procedures, configuration diagrams and how-to-guides to adhere to regulatory requirements, industry standards and security policies.
• Executes organization’s security risk management policies and Confidentiality & Availability Best Practices to safeguard operations.
• Installs critical Apple macOS security updates to patch potential bugs and vulnerabilities.
• Increases organizational performance and productivity by upgrading Microsoft Windows workstations’ expansion cards, Hard Drives, RAM and operating system.
• Sanitizes data from old hard drives & conducts inventory to eliminate the threat of compromise.
• Implements redundancy and failover mechanisms to mitigate risks and enhance reliability.
• Integrates advanced encryption technologies to reduce cyber threats while transmitting sensitive information during broadcasts.
• Manages live streaming platforms and content delivery networks (CDNs).
• Assists in the installation and modification of all network and media production equipment.
• Troubleshoots network connectivity and power distribution issues for uninterrupted, seamless performance in technical systems.
• Implements robust protocols (RTMP, SRT, HLS) for securing live streams and preventing unauthorized access.
• Incident responder Lead for live broadcast disruptions and security incidents.
• Directs the development and management of software and web technologies to increase productivity while expanding service offerings.
• Hosts code security development training to promote cross-team collaboration with engineers and system operators.

• Implemented Content Security Policy (CSP) best practices to mitigate common attacks.
• Handled confidential information with care, including securing physical documents, digital files, and limiting access to data on a need-to-know basis.
• Integrates programs seamlessly with back-end Application Programming Interfaces (APIs) using RESTful principles and GraphQL, ensures smooth data flow and interaction.
• Publishes well-designed, testable, efficient code adhering to web development best practices.
• Front-end and back-end design/infrastructure development.
• Effectively communicates technical complexities to non-technical stakeholders, ensuring alignment and buy-in throughout the development process.
• Troubleshoots complex front-end issues, identified root causes, and implemented effective solutions that improved stability and performance of preexisting applications.
• Optimizes front-end performance through code minification, image compression, and lazy loading, resulting in significant speed improvements.
• Maintains and expands/enhances web applications after deployment.

• Provided pre/post-event support, including setup, equipment breakdown, inventory management, and client debriefing, to maintain professional relationships and uphold service excellence.
• Developed Audio System Drawings/Wiring Diagrams/Network Topology, and Audio cabling.
• Conducted site visits and assessments to determine optimal audio configurations, equipment placement, and cable routing, taking into account venue acoustics, audience size, and event logistics.
• Promptly responded to safety concerns and incidents during rehearsals, performances, or recording sessions, taking appropriate action to mitigate risks, and ensured the well-being of all involved parties.
• Communicated effectively with team members and clients regarding safety protocols, equipment limitations, and emergency procedures to foster a culture of awareness and preparedness.
• Coordinated with venue management and security personnel to ensure secure environments for audio setups and performances.

• Validated and sanitized all user input to prevent XSS (Cross-Site Scripting) and SQL injection vulnerabilities.
• Architected and developed reusable UI components using React/Angular/Vue.js, promoting code efficiency and maintainability.
• Stayed up-to-date with emerging front-end technologies and trends, proactively proposing and implementing innovative solutions.
• Provided analysis results, generate unit tests to identify non-compliant systems and generate reports to evaluate current posture and recommend priorities for improvement
• Optimized applications for maximum speed and scalability
• Collaborated cross functionally to deliver compelling user-facing products with agile development methodologies
• Possessed an ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/technology.

• Identified and reported all suspected breaches of security and unusual happenings to the supervisor immediately.
• Under tight deadlines, performs duties such as sorting, packing, loading, unloading containers.
• Palletized and separated freight/documents.
• Operated a scanner to record shipping and package information for documents/packages picked up or delivered.
• Maintained good work habits, including reporting to work on time and adhering to standard work and safety procedures.
• Picked up, handled and delivered time sensitive documents and packages in a safe and punctual manner considering traffic patterns, alternative routes, traffic regulations, and driving conditions in order to meet customer and DHL time requirements.
• Ensured all delivery material received is safely delivered to the correct consignee.
• Assisted supervisor in performing check rides to review performance and the proper use of routes and practices.

• Effectively maintained accountability for audio equipment valued at $100K+
• Designed & tested new systems/processes to improve workflow, efficiency & effectiveness.
• Implemented critical security measures to prevent unauthorized physical access to sensitive audio recordings, performances and proprietary technology.
• Audio adjustments, maintaining safe levels while providing a professional mix
• Adhered to strict confidentiality agreements regarding client projects and sensitive information.
• Ensured discretion and professionalism when discussing client details or project specifics with team members or external parties.