Jermaine Bivins
Matteson,IL
Summary
Dynamic and results-driven General Sales Manager with over 30 years of progressive experience in the automotive and insurance industries. Adept at building and leading high-performing teams, driving revenue growth, and streamlining operations. Proven expertise in finance, sales strategy, and customer relations. Recognized for consistently exceeding KPIs and increasing market share in competitive, high-volume environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
General Sales Manager / Finance Director
South Suburban Mitsubishi
Matteson, IL
05.2024 - Current
- Manage daily dealership operations, sales transactions, and financial reporting.
- Oversee the business portfolio and implement revenue growth initiatives.
- Establish and maintain banking relationships to ensure competitive financing options.
- Register and report all new vehicle purchases in accordance with RDR guidelines.
- Lead new vehicle inventory and dealer trades to optimize stock flow.
- Recruit, train, and mentor staff, resulting in improved sales performance and morale.
Agency Director
Progressive Insurance
Midlothian, IL
02.2016 - 05.2024
- Developed and executed insurance marketing campaigns targeting auto consumers.
- Represented the agency at car shows, expos, and community events to build brand awareness.
- Collaborated with underwriting to tailor policies to emerging customer needs, including telematics and bundling strategies.
- Built a referral network of dealers and agents to drive new business.
General Sales Manager / Finance Director
Route 6 AutoMax
Markham, IL
02.2010 - 01.2015
- Directed sales and finance departments while overseeing dealership operations.
- Established new lender partnerships to support customer financing.
- Implemented a structured training program to improve close rates.
- Handled inventory acquisition, trades, and new vehicle tracking.
Desk Manager / Used Car Buyer
Toyota of River Oaks
River Oaks, IL
02.2008 - 01.2010
- Managed finance deals and lender submissions to optimize time-to-funding.
- Led pricing strategy for pre-owned inventory and sourced trade-ins.
- Developed monthly sales targets and financial forecasts with executive leadership.
General Manager
Luxury Auto Sales
Bridgeview, IL
01.2006 - 02.2008
- Oversaw all operations including sales, finance, and inventory management.
- Registered new vehicle sales and ensured RDR compliance.
- Built a strong sales culture through hands-on leadership and incentives.
Desk Manager / Used Car Manager
Currie Motors
Olympia Fields, IL
01.2003 - 01.2006
- Managed floor operations and finance approvals.
- Directed used vehicle inventory strategy and market pricing.
- Trained junior staff and monitored compliance with manufacturer sales programs.
Desk Manager / Floor Manager
Rogers Chevy-GMC-Hyundai-Buick
Chicago, IL
01.1999 - 12.2002
- Supervised showroom activity, assisted with closing deals, and handled lender communications.
- Registered vehicle purchases and coordinated inventory tracking.
- Promoted team development and maintained high CSI scores.
Education
Associate of Arts -
Prairie State College
Chicago Heights, IL05.1990
Skills
- Automotive Sales Leadership
- Finance & F&I Management
- Team Development & Coaching
- B2B / B2C Sales Strategy
- Forecasting & Performance Metrics
- Conflict Resolution
- Inventory & Dealer Trade Management
- CRM / RDR Compliance
- Contract & Lender Negotiation
- Product & Marketing Strategy
Certification
- Finance & Insurance (F&I) Management Certification
- Sales Management and Leadership Development Training
<Enter your own>
Hobbies: Actively participates in local and regional car shows and auto expos. Passionate about staying current with industry trends, collector models, and new vehicle launches-enhancing customer engagement and product knowledge.
Timeline
General Sales Manager / Finance Director
South Suburban Mitsubishi
05.2024 - Current
Agency Director
Progressive Insurance
02.2016 - 05.2024
General Sales Manager / Finance Director
Route 6 AutoMax
02.2010 - 01.2015
Desk Manager / Used Car Buyer
Toyota of River Oaks
02.2008 - 01.2010
General Manager
Luxury Auto Sales
01.2006 - 02.2008
Desk Manager / Used Car Manager
Currie Motors
01.2003 - 01.2006
Desk Manager / Floor Manager
Rogers Chevy-GMC-Hyundai-Buick
01.1999 - 12.2002
Associate of Arts -
Prairie State College
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