Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Jermaine Bouyer

Rockwall,TX
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Jermaine Bouyer

Summary

To secure a position where I can maximize my 10+ years of management, training, and project/program development experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
years of professional experience

Work History

LA Fitness

Operations Manager
03.2023 - Current

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

YMCA of Metropolitan Dallas

Regional Personal Training Director
06.2019 - Current

Job overview

  • Manages the hiring, training, and coaching of Personal trainers for 3 locations
  • Oversee 3 locations
  • Create and manage budgets for each location
  • Oversee fitness equipment maintenance and purchases
  • Collaborate with directors and executives on membership retention
  • Create member retention initiatives
  • KPI measurements of trainers
  • Conduct leadership trainings
  • Conduct sales trainings
  • Conduct communication trainings
  • Association onboarding of new hires
  • Association trainer for Enhanced Fitness and BPSM programs
  • Oversee LIVESTRONG program for association
  • Hire staff
  • Train staff
  • Partner with other Y’s and community centers to launch program

White Rock YMCA

Health and Wellness Director
05.2012 - 01.2019

Job overview

  • Manages the hiring, training, and coaching of all part-time staff in fitness department
  • 5,000+ member unit branch
  • 500+ classes monthly/ about 9,000 participants
  • 3 departments totaling over 100 staff
  • Increased personal training revenue from $86,000 to $225,000
  • Created member engagement programs
  • Created and managed budget of $450,000
  • New staff onboarding, business coach, mentor
  • Payroll, schedules, equipment maintenance
  • KPI measurements
  • Fundraising
  • Association Trainer (Staff Development): CPR, MSR Sales, I’m
  • Listening, Diversity and Inclusion, Enhanced Fitness and BPSM

Education

Wellness Inventory Specialist Certification Well Being People 2018 - 2019 Master Life Coach Certification

Strayer University

Bachelor's from Business
2020

Transformation Academy, Skills Academy

Life Coach Certification
2020

Online Fitness Coach Certification Online Trainers Federation 2020 - 2020
2020

University of Phoenix

Associates from Business
2012

Skills

  • Microsoft Office Inventory Management Payroll
  • Communication Budgeting Marketing Event Planning
  • Customer Service Coaching Mentoring Nonprofit
  • Program Development Fundraising Community Outreach
  • Kkkk
  • Training Software
  • Orientation Sessions
  • Training Exercises
  • Learning Strategies
  • Sales Team Development
  • Staff Leadership
  • Create Visual Aids
  • Class Development
  • Human Resources
  • Customer Inquiry and Response
  • Workflow Process Improvement
  • Daily Schedule Creation
  • Individual Trainings
  • Develop Training Programs
  • Remote Employee Training
  • Leadership Competency
  • Training Procedures
  • Budget Expenses
  • Survey Managers
  • Learning Outcomes Tracking
  • Educational Materials
  • New Employee Orientation
  • Performance Improvement
  • Adult Learning Theories
  • Inventory Assessments
  • Evaluate Instructors
  • Microsoft Office Inventory Management Payroll
  • Core Values Management
  • Inventory Stocking
  • Company Policy Compliance
  • Build Training Manuals
  • Training Course Coordination
Availability
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Timeline

Operations Manager

LA Fitness
03.2023 - Current

Regional Personal Training Director

YMCA of Metropolitan Dallas
06.2019 - Current

Health and Wellness Director

White Rock YMCA
05.2012 - 01.2019

Wellness Inventory Specialist Certification Well Being People 2018 - 2019 Master Life Coach Certification

Strayer University

Bachelor's from Business

Transformation Academy, Skills Academy

Life Coach Certification

Online Fitness Coach Certification Online Trainers Federation 2020 - 2020

University of Phoenix

Associates from Business

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Jermaine Bouyer