Jermaine Bradley
Summary
Talented professional with keen eye for detail, adept in creating a wide range of make up looks that compliment the individuals features and lifestyle. Experienced in providing high end esthetic services and consultation to clients in the salon or retail setting.
Posses an understanding of making the retail experience pleasurable by keeping a well stocked , clean and organized environment.
Overview
33
33
years of professional experience
Work History
Freelance Makeup Artist/ Brow Expert
Self-employed
03.2020 - Current
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Demonstrated and explained use of different beauty products to educate customers.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Scheduled onsite and offsite makeup appointments for clientele.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Examined sketches, photographs and other references to get inspiration for desired look.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Demonstrated thorough knowledge of all salon products and services.
- Offered professional cuts, color services and extensions to salon customers.
- Styled hair, makeup and nails for customers for special events and occasions.
Makeup Artist/ Brow Expert for Palette Maquillage
Theory Pourtoy
09.2004 - 03.2020
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Demonstrated and explained use of different beauty products to educate customers.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
- Examined sketches, photographs and other references to get inspiration for desired look.
- Scheduled onsite and offsite makeup appointments for clientele.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Conducted makeup classes to help students gain in-depth knowledge of various products and uses.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Assistant Manager Lancôme LeFacial Shop
Lancôme Le Facial Shop
03.1996 - 10.1997
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Created employee schedules to align coverage with forecasted demands.
Manager
Leonard Drake Skincare Salon Dermalogica
01.1992 - 03.1996
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
No Degree - Nursing
Mount St Mary's College
Los Angeles,CaLicensed Esthetician - Esthetics
Academy of Beauty
Culver City, CA2024
Certified Massage Therapist - Massage
Massage School of Santa Monica
Santa Monica, CA02.1998
High School Diploma -
Immaculate Heart High School
Los Feliz06.1989
Skills
- Industry Standards
- Airbrushing Application
- Eyebrow Shaping
- Customer Consulting
- Color Composition
- Bridal Makeup Application
- Film and Television Makeup
- Makeup Application
- Presentations and Demonstrations
- Sales Strategies
- Consultative Techniques
- Natural Beauty Enhancement
- Outstanding Client Retention
- Product Promotion
- Skin Condition Diagnosis and Treatment
- Artist Assistance
- Industry Networking
Timeline
Freelance Makeup Artist/ Brow Expert
Self-employed
03.2020 - Current
Makeup Artist/ Brow Expert for Palette Maquillage
Theory Pourtoy
09.2004 - 03.2020
Assistant Manager Lancôme LeFacial Shop
Lancôme Le Facial Shop
03.1996 - 10.1997
Manager
Leonard Drake Skincare Salon Dermalogica
01.1992 - 03.1996
No Degree - Nursing
Mount St Mary's College
Licensed Esthetician - Esthetics
Academy of Beauty
Certified Massage Therapist - Massage
Massage School of Santa Monica
High School Diploma -
Immaculate Heart High School
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