Jermaine Coplin
Abilene,TX
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Skilled and organized Lead Maintenance with more than 19 years in building maintenance. Possesses in-depth knowledge of maintenance, troubleshooting and repair procedures in all areas of facility and mechanical systems for both commercial and residential buildings.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Maintenance Supervisor
Weidner Apartment Homes Texas
Abilene, TX
10.2016 - 06.2024
- Maintained records of repairs and parts inventory usage to optimize future planning efforts.
- Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
- Investigated customer complaints about product quality issues due to malfunctioning equipment.
- Analyzed current procedures used by technicians during repairs and installations, making recommendations for improvements where applicable.
- Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
- Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.
- Coordinated with vendors and contractors to ensure timely completion of projects.
- Ensured that safety regulations were followed by employees while performing maintenance tasks.
- Established a system for tracking labor costs associated with each job completed by the team.
- Implemented new technologies that improved overall operational efficiencies within the department.
- Identified opportunities for process improvement through data analysis of repair trends.
- Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
- Ordered replacement parts as required to keep machines running efficiently.
- Researched new products or services that would enhance the company's ability to maintain its competitive edge in the industry.
- Conducted regular inspections of all equipment in the facility to identify any potential problems before they became serious issues.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Prepared budgets for upcoming projects based on estimated labor costs and materials needed.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Maintained clear and safe workspace areas to meet OSHA standards.
Maintenance Supervisor
West Lake Housing
Abilene, TX
08.2005 - 08.2016
- Installed HVAC systems, building controls systems, general office equipment and furniture.
- Inspected and tested refrigeration systems, safety devices and controls.
- Investigation major malfunctions and breakdowns of heating, refrigeration and air-conditioning systems.
- Tested chemical levels in refrigerators and freezers to verify compliance with regulations.
- Filled out detailed work orders for each job completed.
- Renovated plumbing and HVAC systems.
- Maintained boilers, hot water systems, gas heating equipment.
- Inspected fan and coil units and window mounted AC units.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Maintained optimal supply levels to meet expected demands without overreaching budget targets.
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Established and enforced clear safety policies to protect workers from injury.
- Inspected machines and equipment for conformance with operational standards.
- Directed maintenance activities to provide continuous supply of heat, electric power or gas required for operations.
- Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Conducted electrical repairs on motors, lighting systems, and other related components.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
Banquet Captain
Mcm Elegante Suites Abilene
Abilene, TX
05.2000 - 08.2005
- Coordinated with food and beverage team on menu selections and serving times.
- Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
- Prepared weekly reports detailing event information such as number of guests served or revenue generated.
- Assisted in setting up banquet tables, chairs, and linens for events.
- Resolved customer complaints promptly while maintaining a professional demeanor.
- Responded quickly to any unexpected changes or issues that arose during an event.
- Ensured adherence to health codes and regulations during food preparation and service.
- Developed strong relationships with vendors to ensure prompt delivery of supplies.
- Trained new employees on proper sanitation practices, customer service etiquette.
- Followed safety procedures when handling hazardous materials such as cleaning chemicals.
- Organized banquet staff to ensure efficient service of guests.
- Maintained inventory of banquet equipment such as china, flatware, glassware.
- Verified accuracy of billing invoices prior to finalizing charges with customers.
- Ensured compliance with alcohol policies by monitoring consumption at events.
- Inspected banquet areas before each event to ensure they met standards of cleanliness.
- Monitored event timelines, adjusting service as needed to align with schedule changes.
Merchandiser
Affliated Foods
Abilene, TX
04.1999 - 07.2000
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Established processes for tracking damaged goods returns from retail outlets.
- Used item numbers to properly stock warehouse.
- Led warehouse improvements initiatives to advance operational efficiencies.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Stacked and stored pallets at the end of the shift to keep warehouse cleaned and organized.
- Built a motivated warehouse team of 6 well trained staff.
- Redirected shipments en route to response to customer requests.
- Coordinated with freight forwarders to expedite international shipments.
- Loaded and unloaded pieces into boxes for shipment.
- Maximized sales by shipping on time and accurately.
- Trained staff on material handling processes to reduce shipping times.
- Forecasted manpower requirements based on daily workload and company targets.
- Loaded products weighing up 100 pounds onto trailers for delivery.
Education
GED -
Abilene High School
Abilene, TX05-1999
Skills
- Job Planning
- Supply Coordination
- Materials Requisition
- Facilities Maintenance
- Electrical Troubleshooting
- Inventory Replenishment
- HVAC Systems
- Work order processing
- Pool Maintenance
- Team Supervision
- OSHA standards
- Team Leader
- Motivated self-starter
- Fast learner
Certification
- EPA- Certified Type II
Timeline
Maintenance Supervisor
Weidner Apartment Homes Texas
10.2016 - 06.2024
Maintenance Supervisor
West Lake Housing
08.2005 - 08.2016
Banquet Captain
Mcm Elegante Suites Abilene
05.2000 - 08.2005
Merchandiser
Affliated Foods
04.1999 - 07.2000
GED -
Abilene High School
- EPA- Certified Type II
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