Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Jermaine Deas

Bronx,NY

Summary

Dynamic Resident Manager with a proven track record at AHRC NYC, adept in vendor coordination and fostering resident assistance. Demonstrated success in ensuring compliance and enhancing service quality through effective team leadership and budget planning. Renowned for reliability and achieving significant improvements in operational efficiency.

Overview

5
5
years of professional experience

Work History

Resident Manager

Ahrc Nyc
06.2023 - Current
Resident Manager

AHRC New York City - Bronx, NYJune 2023 to Present

  • Assumes overall responsibilities for the smooth operation of the residence.
  • Ensures ongoing compliance and quality assurance with State and Federal regulations pertinent to the operation of the residence to which he/she is assigned.
  • Provides direct supervision of direct support staff assigned to the residence under his/her jurisdiction.
  • Collaborates with the management team to create a program of services for each resident, and assigns the tasks of each member of the direct support team.
  • Participates in comprehensive service planning activities with outside agencies for each resident under his/her jurisdiction.

Resident Supervisor

YCS
11.2021 - Current
Resident Supervisor

Youth Consultation Service - Newark, NJMarch 2021 to Present

Supervise, organize, and support recreational and/ or socialization activities

play an active role in leadership, youth's structured routine while collaborating with youth's case manager, clinician and prescriber

maintain a clean, safe environment

Case Manager

Volunteer of America
03.2020 - 01.2023
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Education

High School Diploma -

Bronx Regional HS
The Bronx, NY
06-1995

Skills

  • Rent collection
  • Vendor coordination
  • Security management
  • Energy efficiency
  • Treatment support
  • Resident assistance
  • Reliability
  • Budget Planning

Timeline

Resident Manager

Ahrc Nyc
06.2023 - Current

Resident Supervisor

YCS
11.2021 - Current

Case Manager

Volunteer of America
03.2020 - 01.2023

High School Diploma -

Bronx Regional HS
Jermaine Deas