Jermaine E. Brown
Riverview
Summary
Training Coordinator with a strong history at AMIkids Inc., recognized for achieving flawless program audits and maintaining a 100% pass rate in new hire training. Expertise in compliance management and documentation accuracy enhances team collaboration and goal achievement. Committed to ensuring safety and adherence to trauma-informed principles in youth support.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Training Coordinator/Staff Instructor
AMIkids Inc.
01.2024 - Current
- Successfully passed two (2) full program audits with no issues, demonstrating exceptional documentation accuracy, compliance management, and training record maintenance.
- Trained and/or recertified over 80 new hires in Right of Interaction (RI) with a 100% pass rate and zero failures.
- Certified 9 new hires in CPI (Crisis Prevention Institute) and recertified 5 staff, ensuring agency-wide safety readiness and compliance with DJJ requirements.
- Coordinated monthly, quarterly, and annual training schedules; maintained training logs; and tracked RI, CPR/First Aid, and CPI recertification timelines.
- Provided coaching and hands-on support to Family Support Specialists, reinforcing fidelity to the Family Centric Model and Positive Youth Development principles.
- Supported new staff onboarding by delivering standardized psychoeducation materials, policy reviews, documentation training, and role-play practice sessions.
- Ensured all training records met DJJ, Medicaid, and internal agency requirements.
Family Support Specialist/Training Coordinator
AMIkids Inc.
01.2021 - Current
- Delivered in-home youth and family sessions using the Family Centric Model, conducting assessments, skill-streaming lessons, and coaching families through communication, conflict resolution, and goal achievement.
- Assisted in drafting and revising new FCM policies, contributing expertise from frontline practice to strengthen program structure and service delivery.
- Played a key role in writing the new FCM Program Manual, ensuring alignment with DJJ requirements, Positive Youth Development principles, and AMIkids Personal Growth Model standards.
- Maintained excellent documentation accuracy and quarterly compliance checks, contributing to flawless audit results.
- Trained new hires and supervisors on FCM procedures, documentation standards, case progression, and family engagement expectations.
- Provided coaching and modeling for other Family Support Specialists to ensure fidelity to the model and consistency in family-centered practices.
- Collaborated closely with case managers, clinicians, BIs, school personnel, and community partners to support youth treatment progress and service coordination.
- Conducted crisis intervention and de-escalation for youth exhibiting high-risk or disruptive behaviors, ensuring safety and adherence to trauma-informed principles.
Internship
Montgomery County
Clarksville
01.2019 - 01.2020
- Conducted intake procedures for all personnel entering the Montgomery County probation program.
- Fully understand the programs material and was able to successfully lead group sessions as an intern.
- Was noticed by the Director for having the ability to identify and resolve barriers that hinder effective care and ensure group members were progressing towards desired outcomes.
- Maintain accurate and complete files of participants in the program and reported all findings to superiors.
- Adhere to County Government Policy and Procedures, by ensuring all participants meet the conditions of the program.
- Endorsed the agency’s mission and philosophy, and exhibited sensitivity to cultural diversity and workplace harmony.
Urinalysis
Montgomery County
Clarksville
01.2019 - 01.2020
- Properly collected urine and shipped all samples to laboratory for testing.
- Performed on the spot testing and reported results to Probation Officers and Director.
- Was responsible for the input and loading of testing results into the county database.
- Gave testing results during court cases for probation violators during court hearings.
- Responsible for the tracking of more than 500 probationers drug results with Montgomery County.
- Inventoried all supplies.
Security guard
G4S Security
Nashville
01.2015 - 01.2020
- Trained new staff, ensured compliance with policies, maintained logs and documentation, and monitored safety concerns.
- Responds to crisis situations, safety threats, and emergencies with calm, trauma-informed decision-making.
- Maintains thorough documentation and incident reports and coordinates with law enforcement and emergency teams.
- Ensures a safe and structured environment—parallel to maintaining physically/emotionally safe spaces for AMIkids youth.
U.S. Army
Various Locations
01.1992 - 01.2014
- Led and supervised teams of 20–42 personnel, providing coaching, performance development, and routine evaluation—experience directly applicable to supervising Family Support Specialists.
- Conducted structured counseling sessions with soldiers and families, addressing behavioral concerns, crisis situations, emotional stressors, and readiness needs.
- Developed individualized improvement plans and monitored weekly progress—mirroring family treatment plans, goal progression, and AMIkids reporting expectations.
- Facilitated training workshops, skill-building sessions, safety training, and psychoeducational briefings for groups of 20–300 participants.
- Maintained strict compliance with federal policies, safety guidelines, reporting requirements, and documentation accuracy—aligned with DJJ, Medicaid, and PGM standards.
- Conducted in-home family outreach and served as Assistant Family Readiness Liaison, supporting over 220 families with problem-solving, communication, and connection to community services.
- Coordinated multidisciplinary teams, facilitated case reviews, and ensured timely communication between leadership, families, and external agencies.
- Provided crisis management, de-escalation, and conflict intervention during high-stress and potentially unsafe situations.
- Organized motivational and team-building activities that encouraged structure, engagement, and positive youth development concepts.
Education
Bachelor of Social Work -
AUSTIN PEAY STATE UNIVERSITY
Clarksville, TN01.2020
Associate of Arts -
HOPKINSVILLE COMMUNITY COLLEGE
Hopkinsville, KY01.2016
Skills
- Attention to detail
- Research and investigation
- Microsoft Office proficiency
- Government security clearance
- Team collaboration
- Goal orientation
Certification
- Right of Interaction
- Crisis Prevention
- Red Cross First Aid/CPR AED Instructor Training
- DJJ Instructor Techniques
References
- Carol Evans, Shift Supervisor, Montgomery County E-911, 130 South 1st Street, Clarksville, TN, 37040, 931-801-6725, 931-552-1011, clevans@mcgtn.net
- David Miller, Sergeant, Clarksville PD, 135 Commerce Street, Clarksville, TN, 37040, 931-218-8916, 931-648-0656
- Richard Nave, Senior Technician, U.S. Army, 7106 Blackhawk Drive, Fort Campbell, KY, 42223, 314-775-7567, 270-798-1979, richard.nave.mil@mail.mil
Timeline
Training Coordinator/Staff Instructor
AMIkids Inc.
01.2024 - Current
Family Support Specialist/Training Coordinator
AMIkids Inc.
01.2021 - Current
Internship
Montgomery County
01.2019 - 01.2020
Urinalysis
Montgomery County
01.2019 - 01.2020
Security guard
G4S Security
01.2015 - 01.2020
U.S. Army
01.1992 - 01.2014
Bachelor of Social Work -
AUSTIN PEAY STATE UNIVERSITY
Associate of Arts -
HOPKINSVILLE COMMUNITY COLLEGE