Summary
Overview
Work History
Education
Skills
Timeline
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Jermaine Ford

Philadelphia,PA

Summary

Dynamic Driver Specialist with WeDriveU, skilled in route planning and decision-making under pressure. Proven track record in enhancing customer satisfaction through reliable service and effective communication. Adept at vehicle maintenance and safety protocols, ensuring optimal performance and compliance with transportation regulations. Committed to fostering teamwork and operational excellence.

Overview

17
17
years of professional experience

Work History

Driver Specialist

WeDriveU
03.2023 - Current
  • Learned and adhered to safety protocols while operating vehicles in various environments.
  • Assisted in vehicle inspections and maintenance to ensure optimal performance.
  • Supported logistics team by coordinating delivery schedules and routes efficiently.
  • Gained familiarity with GPS tools for accurate navigation and timely deliveries.
  • Contributed to a positive customer experience through reliable and courteous service interactions.
  • Adapted quickly to changing schedules and operational demands in fast-paced settings.
  • Communicated effectively with team members to enhance workflow and service quality.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Property Manager

GNR Property Management
06.2019 - Current
  • Managed property operations, ensuring compliance with local regulations and company policies.
  • Oversaw tenant relations, addressing concerns promptly to maintain satisfaction and retention.
  • Coordinated maintenance requests, prioritizing urgent issues to uphold property standards.
  • Developed and implemented marketing strategies to attract new tenants and reduce vacancy rates.
  • Conducted regular property inspections, identifying areas for improvement and maintenance needs.
  • Trained and mentored junior staff on operational procedures and best practices in property management.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
  • Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
  • Conducted regular property inspections to identify areas for improvement and ensure safety standards.

Field Marketing Manager

POWER Engineers
04.2017 - 02.2019
  • Developed and executed comprehensive field marketing strategies to enhance brand visibility and drive customer engagement.
  • Collaborated with cross-functional teams to align marketing initiatives with sales objectives and customer needs.
  • Managed regional marketing budgets, optimizing resource allocation for maximum impact on promotional campaigns.
  • Analyzed market trends and competitor activities to inform strategic planning and improve campaign effectiveness.
  • Trained and mentored junior marketing team members, fostering professional growth and enhancing team performance.
  • Boosted brand awareness by creating and executing strategic field marketing campaigns.
  • Established strong relationships with key industry influencers to expand brand reach.
  • Oversaw implementation of program resulting in increase of average sales of $30,000

Butcher

Hatfield Quality Meats
09.2008 - 04.2017
  • Managed meat processing operations to ensure quality standards and safety protocols.
  • Trained and mentored new staff on butchering techniques and equipment usage.
  • Developed efficient workflows to optimize production timelines and reduce waste.
  • Monitored inventory levels, ensuring timely restocking of essential supplies.
  • Collaborated with quality control teams to maintain product consistency and compliance.
  • Conducted regular equipment maintenance to ensure optimal performance and safety.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Identified cuts of meat, grading and pricing accordingly.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Showcased exceptional knife skills, consistently producing precise cuts of meat according to customer preferences.
  • Ensured quality control measures were consistently met throughout the butchering process.
  • Operated cutting tools and equipment to process various meat products efficiently.

Food Distributor Manager

Restaurant Depot
07.2012 - 03.2017
  • Coordinated logistics for timely delivery of food products to various distribution points.
  • Managed inventory control processes, ensuring optimal stock levels and minimizing waste.
  • Trained new staff on safety protocols and operational procedures to enhance efficiency.
  • Oversaw quality assurance checks to maintain compliance with health regulations and standards.
  • Implemented inventory tracking systems to improve accuracy and accountability in stock management.
  • Led team meetings to discuss performance metrics and identify areas for process improvement.
  • Developed training materials that enhanced employee onboarding experience and operational knowledge.
  • Fostered positive working relationships with people of diverse cultures and understood ethnic food groups.
  • Tracked and expedited food distribution via expert use of spreadsheet and word processing software.
  • Trained new employees on company policies, procedures, software systems, resulting in a more efficient workforce.
  • Worked closely with warehouse staff to optimize storage conditions and improve product rotation practices.
  • Stored and distributed food products with care and discipline and with full attention to safety and quality standards and regulations.
  • Increased customer satisfaction by efficiently managing and distributing food products to clients.
  • Managed inventory effectively, ensuring optimal stock levels and minimizing waste.
  • Provided excellent customer service, addressing concerns promptly and maintaining communication throughout the order process.
  • Managed inventory levels to ensure timely replenishment of food products.
  • Trained and mentored junior staff on best practices in food safety and handling.
  • Developed contingency plans for potential disruptions in supply chain operations, ensuring business continuity during unforeseen circumstances.

Education

Associate of Science - Business Education

St Francis Pa.
Loretto, PA
06-2003

High School Diploma -

Jules Mastbaum
Philadelphia, PA
06-1988

Skills

  • Logbook management
  • Decision-making under pressure
  • Team collaboration
  • Excellent navigation
  • Driver training experience
  • Transportation regulations
  • Load securing proficiency
  • Physical stamina and strength
  • Weather condition adaptation
  • Mechanical troubleshooting
  • Vehicle maintenance
  • Fuel efficiency practices
  • Adaptive cruise control
  • Route planning expertise
  • Traffic law compliance
  • Safe driving techniques

Timeline

Driver Specialist

WeDriveU
03.2023 - Current

Property Manager

GNR Property Management
06.2019 - Current

Field Marketing Manager

POWER Engineers
04.2017 - 02.2019

Food Distributor Manager

Restaurant Depot
07.2012 - 03.2017

Butcher

Hatfield Quality Meats
09.2008 - 04.2017

Associate of Science - Business Education

St Francis Pa.

High School Diploma -

Jules Mastbaum

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