Jermaine Foreman

Under general supervision, passengers are safely and efficiently transported adhering to a schedule.

• Build rapport with regular passengers, creating a sense of trust and community within the public transit system.
• Assist distressed passengers and notify dispatch of bus location and passenger symptoms.
• Perform pre-trip and post-trip inspections
• Enhance passenger satisfaction by providing timely and efficient transportation services.
• Adhere strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
• Conduct comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
• Implement conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
• Contact dispatchers and company mechanics to report vehicle issues and other problems.
• Collaborate with dispatchers to address route changes, delays, or emergencies in real-time.
• Assist disabled passengers, ensuring their safe boarding, travel, and disembarking from the bus.
• Efficiently process fare payments using various methods such as cash, cards, or mobile applications.
• Prepare detailed daily operations reports, including incidents, mechanical issues, delays, or other pertinent information for management review.
• Work different routes every day based on changing passenger locations and destinations.
• Handle emergencies calmly and effectively by following established protocols for passenger safety and incident reporting.
• Perform related work

• Developed new client accounts through dedicated outreach and persuasive product demonstrations.
• Developed and implemented promotional strategies to boost sales and customer loyalty.
• Collaborated with sales team to develop comprehensive strategies for entering new markets.
• Established strong relationships with clients, resulting in increased repeat business and referrals.
• Maintained up-to-date knowledge of products and services to address customer inquiries
• Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
• Properly processed all sales transactions, achieving high account growth and retention levels via quality deliverables.
• Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
• Monitored market trends to identify new sales opportunities and inform future marketing strategies.
• Resolved customer complaints swiftly, maintaining high levels of customer satisfaction and loyalty.
• Maintained detailed records of inventory and sales to ensure accuracy in order processing.