Jermaine Graves
2658 SE Willoughby Blvd,FL
Summary
Dynamic leader with a proven track record at United Freight Services Corp, driving revenue growth and operational efficiency. Expert in cash flow management and staff training, I fostered a culture of collaboration, resulting in a high-performing team. Spearheaded strategic initiatives that consistently exceeded sales targets, enhancing customer satisfaction and business expansion.
Experienced with strategic business management, focusing on operational efficiency and growth. Utilizes strong financial acumen and leadership skills to drive consistent performance improvement. Track record of fostering team collaboration and adaptability to achieve business objectives.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Managing Owner
United Freight Services Corp
12.2020 - Current
- Oversaw the development of innovative products or services, positioning the company as an industry leader.
- Secured funding from investors to drive future business expansion plans based on solid financial projections and persuasive presentations.
- Directed comprehensive financial planning efforts to ensure long-term stability and continued growth for the organization.
- Managed a high-performing team of professionals, fostering a positive work environment that encouraged collaboration and innovation.
- Mentored and developed high-potential employees to assume leadership roles within the organization, ensuring a strong pipeline of future leaders.
- Spearheaded successful acquisition efforts for business expansion, seamlessly integrating acquired companies into existing operations.
- Optimized operational efficiency through process improvement initiatives, reducing costs while maintaining quality standards.
- Boosted customer satisfaction rates through the implementation of customer-centric policies and procedures designed to address key pain points effectively.
- Developed and implemented successful marketing strategies, leading to significant growth in new clients and overall revenue.
- Consistently exceeded sales targets by motivating and coaching a high-performing sales team using effective performance management techniques.
- Led organizational restructuring efforts focused on adapting to changing market conditions while maintaining a strong competitive position within the industry sector served by the company.
- Increased company profits by implementing effective cost-saving strategies and streamlining processes.
Managing Member
Signature Sweets Chocolate and Ice Cream
02.2015 - 01.2025
- Negotiated contracts with vendors, securing high-quality products at competitive prices while maintaining positive relationships.
- Optimized supply chain operations by developing strong relationships with key suppliers, reducing lead times, and minimizing inventory costs.
- Implemented innovative marketing campaigns that boosted brand awareness and generated new leads for the business.
- Managed financial operations, including budgeting and forecasting, ensuring company stability and growth.
- Developed and maintained client relationships, leading to increased customer satisfaction and repeat business.
- Improved operational performance through continuous process improvement initiatives and best practice implementation.
- Created positive working environment where employees felt valued.
- Fostered a supportive work environment by providing mentorship programs that focused on individual growth opportunities for employees.
Managing Partner
JNG Property Group
02.2012 - 01.2025
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Established and implemented business procedures and process improvements.
- Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Optimized resource allocation, reducing operational costs while maintaining service quality standards.
- Conducted regular performance reviews for staff members to ensure alignment with company goals and foster professional development.
- Championed change management initiatives that enhanced operational efficiency without compromising on service quality or employee satisfaction.
Managing Director
ComCare Rx
01.2010 - 01.2025
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
Skills
- Workplace safety
- Staff training and development
- Operations management
- Cash flow management
- Organizational development
- Revenue growth
- Cost reduction
- Human resources management
- Corporate governance
- Debt management
- Corporate social responsibility
Timeline
Managing Owner
United Freight Services Corp
12.2020 - Current
Managing Member
Signature Sweets Chocolate and Ice Cream
02.2015 - 01.2025
Managing Partner
JNG Property Group
02.2012 - 01.2025
Managing Director
ComCare Rx
01.2010 - 01.2025
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