Jermaine Hodges

• Set up and calibrated die casting machines for optimal performance.
• Conducted routine maintenance to ensure equipment reliability and safety compliance.
• Assisted in troubleshooting machine malfunctions and implemented corrective actions.
• Collaborated with team members to streamline production processes and reduce downtime.
• Participated in continuous improvement initiatives to enhance operational efficiency.
• Contributed to a safer work environment by strictly adhering to safety protocols and promoting workplace best practices.
• Achieved faster changeovers by effectively managing tools, fixtures, and materials required for machine setup processes.

• Enhanced customer service experience through effective communication and product recommendations.
• Trained new technicians on best practices for oil change procedures and safety measures.
• Implemented process improvements that reduced service time while maintaining quality standards.
• Kept shop areas neat, clean, and free of safety hazards.
• Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
• Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
• Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
• Greeted customers and answered questions about oil changes and other services.
• Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
• Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
• Improved customer satisfaction by providing efficient and thorough oil changes in a timely manner.
• Contributed to creating a positive work environment by fostering a collaborative and supportive team culture.

Completed OSHA training for operation of stand-up and sit-down forklifts. Operated Crown, Toyota, and Yale forklift trucks effectively. Staging finished product making sure the shipping and receiving labels are labeled correctly on outbound and inbounding product. Loaded anywhere from 15 to 20 trucks daily making sure palletizing is done correctly to avoid any damage goods. Shrink wrap correctly making sure the city and state matches what's on the label and my receiving sheet

• Executed routine maintenance and repairs on vehicles to ensure optimal performance and adherence to safety standards.
• Diagnosed mechanical issues utilizing advanced diagnostic tools to enhance repair efficiency.
• Partnered with service advisors to prioritize work orders and optimize service delivery efficiency.
• Mentored junior technicians in best practices for vehicle servicing and repair techniques.
• Engaged in continuous training sessions to enhance knowledge of industry trends and advancements in automotive technology.
• Ensured cleanliness and organization of work environment while upholding safety standards and protocols.
• Executed tasks detailed in repair orders to ensure compliance with dealership and factory standards.
• Facilitated effective communication with customers to address concerns and clarify services performed.
• Streamlined task prioritization to guarantee timely completion of all assigned responsibilities under tight deadlines.
• Performed emissions tests according to standard procedures.