Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jermaine Jackson

Cleveland,OH

Summary

Certified Chemical Dependency Counselor Assistant Proven leadership skills, mentorship and analytical skills Successful in acting as liaison with community agencies and resources. Outstanding case management skills Responsible for maintaining all manner of confidentiality. Ability to adapt to challenges and respond appropriately to emergency situations. Excellent personal motivation with a proven ability to build and work collaboratively in a strong team concept environment. Able to deal courteously, professionally, and tactfully with the public and clinical staff in a variety of circumstances. Ability to facilitate Cognitive Education groups and knowledge of multicultural, gender and disability fair curriculums. Excellent verbal and written communication skills Certified CPR/First Aid

Overview

28
28
years of professional experience

Work History

Program Coordinator/Youth Navigator

City Of Cleveland
Cleveland , Ohio
2023.07 - Current

Provide advocacy for formally incarcerated youth and adults seeking post conviction relief in the form of expungement, pardons , and sealing of criminal history.

Perform administrative duties, maintain record of services of each contacted individual.

Acted as the liaison between formally incarcerated person, probation officer, and the juvenile judge/magistrate overseeing the case.

Case management, intake, and crisis intervention with individuals and families

Discharge Planner

Clear Vista Behavioral Health and Wellness
2021.01 - 2023.01
  • Coordinate and prepare the patient’s life after hospital care
  • Working with the patient, physicians, nurses, and other agencies ensuring the best quality of care for individuals upon exit
  • Assessing patient’s goals, psychosocial, environmental, discharge planning needs, and financial status.

Outreach Counselor

Greater Cleveland Food Bank
2016.01 - 2021.01
  • Assisting individuals, veterans, and families meet their food needs
  • Preparing applications for snap (food stamps) and medical benefits
  • Delivering food to all persons who were transportation deficient
  • Working closely with churches, community centers, hospitals, and other agencies with the hopes of developing new ways against food insecurity.

Consumer Support Staff 1 (case manager)

Westside Catholic Center
2012.01 - 2016.01
  • Assisted individuals, veterans, and families with obtaining permanent housing, completing entitlement benefit applications
  • Assigned to assist in completion of federal and state tax returns, arranged medical appointments as well as public transportation
  • Acted as liaison between the consumers, housing programs, treatment providers and shelters to ensure positive outcomes
  • Completed social security applications, as well as reviewed and explained written communication from the social security administration to applicant.

Independent Living Specialist

Applied Technology System (Cleveland Job Corps)
2007.01 - 2012.01
  • Directed and assisted students with proper behavior in dormitory setting
  • Conducted group sessions with teams and young adults ages 16-25 years
  • Monitored and recorded all dormitory activities.

Monitor

Community Assessment and Treatment Services
2002.01 - 2007.01
  • Completed client Intakes, drug screens and breathalyzer tests
  • Collaborated with outside agencies to assure the safety and well being of our clients and the community in specialized programs
  • Continued drug and alcohol screening through completion of program
  • Acted as liaison to case manager, probation/parole officer and court system.

Program Coordinator

Aids Task Force of Greater Cleveland
1997.01 - 2004.01
  • Facilitated group discussions and presentations on safe sex education, available community resources and provided information on access to health care providers to high schools and community agencies
  • Monitored residential housing for appropriate behaviors, maintained accurate hourly documentation after competing perimeter and inside security checks.

Education

Office Skills

Townsend Learning Center
01.2015

Social Work

Cleveland State University

Qualified Mental Health Specialist

Skills

  • Proven leadership skills
  • Mentorship and analytical skills
  • Outstanding case management skills
  • Ability to adapt to challenges and respond appropriately to emergency situations
  • Excellent personal motivation with a proven ability to build and work collaboratively in a strong team concept environment
  • Able to deal courteously, professionally, and tactfully with the public and clinical staff in a variety of circumstances
  • Ability to facilitate Cognitive Education groups and knowledge of multicultural, gender and disability fair curriculums
  • Excellent verbal and written communication skills
  • Certified CPR/First Aid

Timeline

Program Coordinator/Youth Navigator

City Of Cleveland
2023.07 - Current

Discharge Planner

Clear Vista Behavioral Health and Wellness
2021.01 - 2023.01

Outreach Counselor

Greater Cleveland Food Bank
2016.01 - 2021.01

Consumer Support Staff 1 (case manager)

Westside Catholic Center
2012.01 - 2016.01

Independent Living Specialist

Applied Technology System (Cleveland Job Corps)
2007.01 - 2012.01

Monitor

Community Assessment and Treatment Services
2002.01 - 2007.01

Program Coordinator

Aids Task Force of Greater Cleveland
1997.01 - 2004.01

Office Skills

Townsend Learning Center

Social Work

Cleveland State University

Qualified Mental Health Specialist

Jermaine Jackson