Supervisor
- Directed and supervised team of 10 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted daily meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Reviewed reports from customers before submitting them to senior management.
- Complied with company policies, objectives and communication goals.
- Coordinated employee schedules according to shift changes and availability.
- Reviewed completed work to verify consistency, quality and conformance.
- Responded to customer questions regarding products, prices and availability.
- Assessed company operations for compliance with safety standards.
