Jermaine Key
Salem,NJ
Overview
20
20
years of professional experience
Work History
Director of Food Pantry
St. John's Church
Salem, NJ
05.2020 - Current
- Consulted with staff on resolution of complex service issues.
- Repackaged bulk donations into smaller portions for distribution.
- Assisted in developing marketing materials and social media campaigns to promote pantry services.
- Organized annual events to provide families with meals during holidays and peak seasons.
- Assisted with new volunteer recruitment, orientation and training.
- Answered customer questions about program eligibility and maintained pantry records.
- Packaged and loaded groceries into cars for clients.
- Coordinated the daily operations of a food pantry, including stocking shelves and managing volunteers.
Cashier
Wawa
Pennsville, NJ
07.2021 - 08.2022
- Processed returned merchandise by strictly following store return and exchange procedures.
- Offered customers carry-out service at completion of transaction.
- Maintained work area and kept cash drawer organized.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Bellhop
Wellington Hotel
09.2003 - 10.2016
- Assisted in handling customer complaints in a courteous and friendly manner.
- Verified accuracy of guest bills prior to check-out time.
- Picked up and dropped off heavy laundry bags for guests.
- Collaborated with other hotel employees by assisting with luggage and exchanging information with front desk staff.
- Greeted guests at front lobby, directed to check-in and offered assistance with luggage.
- Assisted guests with inquiries about local attractions, restaurants, and transportation options.
- Coordinated shuttle services for guests to and from airport terminals.
- Transported special packages between the hotel lobby and guest rooms.
- Completed baggage insurance forms.
- Provided directions to various locations within the city.
Parking Enforcement Officer
Salem City
Salem, NJ
10.2023 - Present
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Prepared detailed reports outlining enforcement activities, findings, and recommendations.
- Inspected meters for accuracy, malfunctions, and tampering.
- Interacted professionally with other law enforcement agencies as needed.
- Modified existing software systems to enhance performance and add new features.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
GED -
Martin Van Buren High School
Queens Village, NY01-2002
Timeline
Parking Enforcement Officer
Salem City
10.2023 - Present
Cashier
Wawa
07.2021 - 08.2022
Director of Food Pantry
St. John's Church
05.2020 - Current
Bellhop
Wellington Hotel
09.2003 - 10.2016
GED -
Martin Van Buren High School