Jermaine Leslie
Clayton,NC
Overview
14
14
years of professional experience
Work History
Program Manager
Urban Ministries of Wake County
Raleigh, North Carolina
03.2023 - Current
- Collaborated with cross-functional teams to streamline workflows and processes.
- Oversaw program compliance with requirements, schedule and budget.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
- Controlled expenditures and reported monthly actual performance.
- Negotiated contracts and agreements with vendors and suppliers.
- Monitored and reported on program financial performance, implementing cost-control measures to stay within budget constraints.
- Ensured compliance with regulatory requirements and industry standards throughout the program lifecycle.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Truck and Delivery Driver
First Choice Cabinetry
Raleigh, North Carolina
05.2015 - 03.2023
- Delivered cabinetry products to residential and commercial locations efficiently.
- Inspected deliveries for accuracy and quality before departure.
- Communicated with customers to confirm delivery schedules and address concerns.
- Collaborated with warehouse staff to coordinate loading and unloading processes.
- Utilized GPS systems for optimized route planning and time management.
- Adhered to safety regulations during transportation of heavy materials.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Ensured accurate completion of all paperwork associated with deliveries.
Cashier and Cook
Boston Market
Raleigh, NC
02.2012 - 05.2015
- Managed cash drawer and balanced end-of-shift cash reports.
- Maintained cleanliness and organization of checkout area.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Monitored temperatures of prepared food and cold-storage areas.
Education
High School Diploma -
Leesville Road High School
Raleigh, NC06-1998
Skills
- Problem solving
- Conflict resolution
- Time management
- Flexible and adaptable
- Customer service
Timeline
Program Manager
Urban Ministries of Wake County
03.2023 - Current
Truck and Delivery Driver
First Choice Cabinetry
05.2015 - 03.2023
Cashier and Cook
Boston Market
02.2012 - 05.2015
High School Diploma -
Leesville Road High School