Overview
Work History
Education
Skills
Work Availability
Summary
Languages
Work Preference
Quote
Timeline
TruckDriver

Jermaine Levine

Miramar,FL

Overview

21
21
years of professional experience

Work History

Fleet Service Clerk

Envoy Air Inc an American Airlines company group
Miami, Florida
04.2024 - Current
  • Inspected cargo for efficient and safe handling and transport between planes and cargo areas.
  • Guided planes for all arrivals and departures with strong focus on safety.
  • Deiced aircraft and guided to proper gate and runway positions.
  • Documented all required information regarding cargo weight and destination.

Final Mile Supervisor

Baer's Furniture
Pompano Beach, FL
04.2022 - 05.2024
  • Ensured compliance with safety regulations and company policies.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Communicated regularly with customers to gain insights into their needs.
  • Established processes for monitoring customer satisfaction levels.
  • Created reports on sales trends, inventory levels, and financial data.
  • Implemented new procedures or systems to improve efficiency within the organization.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Served as a liaison between staff members and senior management personnel.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Warehouse Supervisor

Aviva Metals
Houston, TX
05.2004 - 09.2021
  • Maintained and updated inventory records accurately.
  • Monitored warehouse operations to ensure accuracy and efficiency.
  • Provided leadership to motivate staff members to achieve performance goals.
  • Supervised loading and unloading of materials from incoming trucks.
  • Performed regular inspections of equipment, facilities, and personnel safety practices.
  • Resolved customer inquiries regarding order status or delivery issues promptly.
  • Assisted with scheduling shipments and deliveries according to customer requirements.
  • Developed plans for reorganizing storage areas as necessary based on product volume changes.
  • Conducted training sessions for new employees on proper use of equipment and safety protocols.
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
  • Supervised scheduling for freight and package shipments and managed return and transfer procedures.
  • Established and maintained good relations with customers, vendors, and transport companies.

Education

Associate of Applied Science - Information Technology

Clarence Fitzroy Bryant College
Basseterre, St.Kitts
05-1997

Skills

  • Sales monitoring
  • Employee Performance Evaluations
  • Employee Scheduling
  • Recruiting and interviewing
  • Product and service knowledge
  • Task Delegation
  • Employee performance evaluation
  • Staff Management
  • Customer Relationship Management (CRM)
  • Customer service and satisfaction
  • Team motivation
  • Customer Relations
  • Employee engagement
  • Recruitment and hiring
  • Orientation and training
  • Staff Supervision
  • Reporting and documenting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Summary

A strong leader and effective problem-solver, I am committed to streamlining operations to reduce costs and enhance organizational efficiency. I employ independent decision-making and sound judgment to make a positive impact on company success. As an accomplished Assistant Manager, I have risen through the ranks due to my extensive experience in sales, personnel management, accounting, and inventory management. I am dedicated to fully understanding company products and services to provide optimal customer service. I exhibit strong analytical, communication, and teamwork abilities, with a proven track record of quickly adapting to new environments. I am eager to contribute to team success and further develop my professional skills. I bring a positive attitude and a commitment to continuous learning and growth. As an agile and adaptable staff leader with an excellent work history, I use a motivational approach and a positive demeanor. I am adept at training employees and implementing organized methods to manage daily planning, scheduling, and customer service tasks. I am forward-thinking and hardworking, with a diplomatic communication style aimed at maximizing engagement and satisfaction. As a dedicated customer satisfaction professional, I have consistently met company goals through organized and consistent practices. I am skilled at working under pressure and adapting to new situations and challenges to enhance the organizational brand.

Languages

English
Native language

Work Preference

Work Type

Full Time

Work Location

RemoteOn-Site

Quote

If you are gettting paid to do it, you are a professional so be that professional.

Timeline

Fleet Service Clerk

Envoy Air Inc an American Airlines company group
04.2024 - Current

Final Mile Supervisor

Baer's Furniture
04.2022 - 05.2024

Warehouse Supervisor

Aviva Metals
05.2004 - 09.2021

Associate of Applied Science - Information Technology

Clarence Fitzroy Bryant College
Jermaine Levine