Jermaine Mccoy
Arlington,TX
Summary
- Coaching, managing, and developing a team of 20+ inbound and outbound TM with collaborative and professional working atmosphere.
- Partnering with different departments like production, quality, food safety, and communicating with procurement and logistics teams in a daily basis to establish work procedures and maintain quality control standards and customer satisfaction.
- Possessed effective organizational skills and methodological approach to handle intricate and elaborate onsite issues.
- Proficient skills with the variety of platforms for inbound and outbound such as Highjump, Grafana, Pyramid and SycQ.
- Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 10 years of experience working in busy warehouse environments.
Overview
15
15
years of professional experience
Work History
Warehouse Lead
HelloFresh
Irving, TX
03.2020 - Current
- Supervising and monitoring the team members' work assignments, workflow, performance and work standards, accuracy, and productivity.
- Streamlined order processing for faster turnaround times and increased customer satisfaction.
- Reduced product damage during storage and transportation by enforcing proper handling techniques and safety protocols.
- Enhanced employee productivity with comprehensive training programs and performance evaluations.
- Planning and managing shipping and warehouse teams to achieve customer satisfaction.
- Developing and delivering team members' feedback constructively and maintaining all the metrics and analyzing data to assess each team member's performance evaluation to provide personal growth and enhance team capabilities.
- Leading operation and coordinating with logistic team in all steps of transportation process and monitoring the in-queue haul trucks and waiting time in the line in order to tackle unexpected situations and undesired outcomes in freight processes.
- Establishing a respectful and effective bond with different carriers such as FedEx and UPS
- Having the POC responsibilities in the absence of my manager such as communicating with production department, supporting the inbound and shipping departments.
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.
- Used RF scanners and physical logs to accurately track item movements.
- Prepared and checked outbound shipments for accuracy.
- Drafted and managed work and shipping orders, BOL and shipping route for accurate record keeping.
Chauffer
Preventive Measures
Tallulah, LA
05.2013 - 02.2020
- Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
- Ensured passenger safety by adhering to traffic laws and regulations at all times.
- Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
- Consistently navigated efficiently through various routes to reach destinations on time or ahead of schedule.
- Managed diverse itineraries, adapting quickly to schedule changes and last-minute requests from clients.
- Conducted routine vehicle inspections to ensure proper maintenance and address any potential issues before they escalated.
- Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
- Collaborated with dispatchers effectively for smooth assignment scheduling and communication updates throughout shifts.
Inventory Specialist
New Breed Logistics
Fort Worth, TX
10.2008 - 10.2013
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
- Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
- Completed physical inventory counts each month.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- On-Call duties.
Education
High School Diploma -
Madison High School
Tallulah, LA05.2007
Skills
- Warehouse Functions(BluJay, RF, SynQ, Pyramid, Grafana)
- Shipping and Receiving
- Materials Transportation
- Product Packaging
- Load Planning
- Performance Improvement
- Problem Solving
- Adaptability
- Delegating Work
- Performance Evaluations
- Forklift Operations
Timeline
Warehouse Lead
HelloFresh
03.2020 - Current
Chauffer
Preventive Measures
05.2013 - 02.2020
Inventory Specialist
New Breed Logistics
10.2008 - 10.2013
High School Diploma -
Madison High School