Jermaine Nealy
Albany,GA
Summary
Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering one and a half years of carrier experience on high-volume routes. Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pragmatic Mail Carrier offering one year of delivery to commercial and residential customers. Reliable and considerate to resolve address discrepancies and increase accuracy. Strong management of heavy packages and delivery in inclement weather conditions.
Overview
13
13
years of professional experience
Work History
Postal Carrier/Clerk
United States Postal Service
07.2020 - 08.2021
- Directed, developed, or performed logistics management operations that involve planning, coordinating, or evaluating logistical actions that support a specified mission system or designated program
- Operated postal vehicles safely and maintained records of deliveries and collections
- Delivered mail and packages to residential and business addresses within assigned routes, ensuring accurate and timely distribution
- Addressed customer inquiries and concerns, providing high-quality customer service
- Assisted in sorting and organizing mail and packages for efficient distribution at the post office
- Managed special delivery instructions and ensured secure handling of sensitive mail
- Delivered mail along prescribed route and retrieved additional mail from relay boxes
- Distributed mail on foot to residences and businesses, delivering to approximately fifty customers per shift
- Planned and cased mail in sequence of delivery for designated route
- Directly interacted with customers to deliver mail, packages, and ordered goods
- Communicated customer complaints, requests, and feedback to company management for swift resolution
- Collected mail from letter boxes on specific route both on foot and by vehicle
Signal Support Specialist
United States Army
06.2008 - 11.2020
- Supervised soldiers and assisted users with satellite communications and equipment, computer systems, to include local area networks, wide area networks, and routers
- Performed preventative maintenance checks, diagnosed faults, and completed basic repairs
- Installed and employed signal support systems and terminal devices for battlefield situations
- Erected antennas and used power generators to support communication operations
- Managed inventory-related files on SharePoint as well as in tangible folders
- Monitored and operated databases and associated logistics systems interfaces
- Installed, maintained, and repaired signal communication systems and equipment, ensuring uninterrupted connectivity and data transmission
- Conducted routine inspections and preventive maintenance checks on signal equipment, identifying and rectifying faults promptly
- Planned and executed communication networks for military operations, optimizing signal support for mission success
- Collaborated with team members to troubleshoot and resolve technical issues, both in training and deployment settings
- Trained junior personnel in signal support systems operations, maintenance, and safety protocols
- Developed guidelines, instructional methods, course materials, training aids, and new or improved applications of educational technology for use by managers/supervisors, and employees
- Used state of the art process models to identify, evaluate, and recommend solutions to improve job performance and which support business goals and mission priorities
- Communicated in person and by phone or email with all-level stakeholders to accomplish project tasks.
- Supervised and assisted with battlefield signal support systems and terminal devices
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems
- Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems
Education
A.S. Degree - Business Management
Community College of the Air Force
High School Diploma - International Baccalaureate
Mitchell County High School
Skills
- Ability to assume responsibility for carrying out duties pertaining to one or more of support services programs: Space Management, Property Management, Safety, and/or Security
- Resolve difficult problems and develop creative approaches and/or resourceful courses of action to deliver services
- Proven experience in signal support systems, including equipment installation, maintenance, and troubleshooting
- Provide advisory/consultative services and may also be involved issues of policy interpretation as well as precedence
- Strong organizational and administrative skills, efficient service delivery
- Demonstrated ability to work under pressure and adapt to rapidly changing environments
- Skilled in providing technical support and ensuring seamless communication systems
- Proficient in using various software and hardware tools
- Postage Calculation
- Vehicle Loading
- Route Management
- Mail Sorting
- Supply Management
- Parcel Delivery
Accomplishments
- ETA International Member
- Certified Fiber Optics Installer
- Secret Security Clearance
Statement Of Interest
Detail-oriented and disciplined professional with a strong background in signal support systems from over 10 years of military service and postal carrier experience, seeking to apply my technical skills, problem-solving abilities, and dedication to teamwork to support the mission of the organization. Proven ability to streamline processes, implement policy changes, and ensure compliance with all applicable regulations.
Project Management
True
Program Analysis
True
Policy Development
True
Vendor Management
True
Data Analysis
True
Budget Management
True
Risk Assessment
True
Process Improvement
True
External Community Awards
- Army Commendation Medal
- Army Good Conduct Medal
- National Defense Service Medal
- Army Service Ribbon
- Global War on Terrorism Service Medal
Communication Skills
True
Timeline
Postal Carrier/Clerk
United States Postal Service
07.2020 - 08.2021
Signal Support Specialist
United States Army
06.2008 - 11.2020
A.S. Degree - Business Management
Community College of the Air Force
High School Diploma - International Baccalaureate
Mitchell County High School
Similar Profiles
Sanchavious BinnSanchavious Binn
Rural Mail Carrier Associate at United States Postal Service, USPSRural Mail Carrier Associate at United States Postal Service, USPS
Charles TherrienCharles Therrien
Rural Carrier Part-Time Flexible at United States Postal ServiceRural Carrier Part-Time Flexible at United States Postal Service
Kevin ChillisKevin Chillis
Process Control Assistant at United States Postal ServiceProcess Control Assistant at United States Postal Service
Jennifer WesternJennifer Western
CCA- City Carrier Assistant at United States Postal ServiceCCA- City Carrier Assistant at United States Postal Service
Contrella WilliamsContrella Williams
Customer Service Representative at HCL TechCustomer Service Representative at HCL Tech