Jamya Dudley
Augusta,GA
Summary
Dynamic Lead Teacher at ABC Daycare and Learning Center, adept in lesson planning and family engagement, significantly enhanced student success through differentiated instruction. Excelled in conflict resolution at Madison Heights Evans, improving patient comfort and recovery. Skilled in childcare, mentoring, and fostering strong relationships, consistently achieving positive outcomes.
Overview
3
3
years of professional experience
Work History
Lead Teacher
ABC Daycare and Learning Center
Augusta,Ga
07.2023 - Current
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
Care Assistant
Madison Heights Evans
Evans, GA
04.2023 - Current
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
Key Holder Supervisor
Dollar General Market
Augusta
10.2021 - 05.2023
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Received and counted money.
- Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
Customer Service Representative
Apple
Augusta
10.2021 - 04.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Pharmacy Tech
Augusta Technical College
Augusta, GATw Josey High School
Augusta, GA05.2022
Nursing Aide
Oconee Fall Line Technical College
Sandersville, GA04.2019
Skills
- Childcare needs
- Lesson planning
- Activity planning
- Conflict resolution
- Family engagement
- Student mentoring
Accomplishments
Honors graduate
Timeline
Lead Teacher
ABC Daycare and Learning Center
07.2023 - Current
Care Assistant
Madison Heights Evans
04.2023 - Current
Key Holder Supervisor
Dollar General Market
10.2021 - 05.2023
Customer Service Representative
Apple
10.2021 - 04.2022
Pharmacy Tech
Augusta Technical College
Tw Josey High School
Nursing Aide
Oconee Fall Line Technical College