Jermaine Sharples
Raeford,NC
Summary
Accomplished Contracting Specialist with a proven track record at the US Army, enhancing contract efficiency and safeguarding interests. Expert in negotiation techniques and supplier relationship management, I excel in multitasking and fostering team collaboration. Achieved significant improvements in process optimization, demonstrating strong organizational skills and a commitment to excellence.
Overview
27
27
years of professional experience
Work History
Contracting Specialist
US Army
08.2015 - Current
- Negotiated and reviewed contracts to protect customer interests.
- Streamlined operations by developing and implementing improved contract management processes.
- Collected, arranged, and input information into database system.
- Resolved claims disputes and handled payments.
- Ensured proper documentation was maintained throughout the entire lifecycle of a contract from initiation through closeout.
- Conducted post-award contract reviews to evaluate performance and identify areas for improvement in future contracting efforts.
Light Vehicle Mechanic
US Army
05.2007 - 08.2015
- Supported team members in troubleshooting difficult automotive issues, fostering a collaborative work environment.
- Repaired and replaced worn and damaged components.
- Ensured safety compliance by adhering to strict guidelines for vehicle repairs and maintenance procedures.
- Maintained accurate records of completed tasks for efficient documentation and future reference.
- Optimized shop workflow processes to minimize wait times while ensuring proper attention to detail during repairs.
General Manager of Food Service
Creative Host
04.2005 - 04.2007
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Oversaw training of more than 200 team members.
- Reviewed and approved employee schedules and timesheets.
- Motivated staff to perform at peak efficiency and quality.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
General Manager
McDonald's
11.2000 - 01.2005
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Crew Member
McDonald's
10.1997 - 01.2000
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Accurately operated cash register to process customer payments.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Master of Arts - Business Administration And Management
Long Island University
Greenvale, NY05-2015
Bachelor of Arts - Business Administration
Long Island University
Greenvale, NY05-2003
Skills
- Supplier Relationship Management
- Negotiation Techniques
- Procurement Strategies
- Budget Planning
- Contract Administration
- Verbal and written communication
- Time Management
- Multitasking
- Organizational Skills
Timeline
Contracting Specialist
US Army
08.2015 - Current
Light Vehicle Mechanic
US Army
05.2007 - 08.2015
General Manager of Food Service
Creative Host
04.2005 - 04.2007
General Manager
McDonald's
11.2000 - 01.2005
Crew Member
McDonald's
10.1997 - 01.2000
Master of Arts - Business Administration And Management
Long Island University
Bachelor of Arts - Business Administration
Long Island University