Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jermaine Smith

Charlotte,NC

Summary

Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication, and leadership abilities.

Overview

2
2
years of professional experience

Work History

Assistant Property Manager

VIVO LIVING
CHARLOTTE , NC
12.2022 - Current
  • Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
  • Interacted with potential renters during showings providing information about the property features.
  • Conducted regular inspections of properties to identify any needed repairs or improvements.
  • Assisted property manager in leasing and marketing activities.
  • Ensured compliance with all applicable laws related to fair housing practices.
  • Handling rent payments and security deposits.
  • Handled complaints from tenants regarding maintenance issues and resolved them promptly.
  • Collect rent payment and keep delinquent to a low percent.
  • Kept records of correspondence with residents and tenants.
  • Checked common areas regularly to keep neat, clean and free of debris.
  • Checked rental eligibility by following company's verification process.
  • Conducted tours of vacancies with prospective tenants.
  • Conducted apartment tours for potential tenants and answered questions about property.

Education

Education

Benedict College
Columbia, SC
12-2016

Skills

  • Business processes and procedures
  • Records Management
  • Onsite tours
  • Property Maintenance
  • Telephone and email etiquette
  • Payment Collection
  • Housing regulations
  • Policy Enforcement
  • Issue Escalation
  • Leasing and sales
  • One Site
  • ILM
  • Knock CRM

Timeline

Assistant Property Manager

VIVO LIVING
12.2022 - Current

Education

Benedict College

Similar Profiles

CREATE PROFILE
Jermaine Smith