Jermaine Smith
Chase City,VA
Summary
Dynamic Shipping and Receiving Manager with a proven track record at Virginia Quilting, enhancing logistics efficiency through process improvements and meticulous inventory management. Skilled in freight management and team collaboration, I successfully reduced shipping errors and optimized warehouse operations, ensuring exceptional service delivery and customer satisfaction. Very driven and efficient employee. Willing to go the extra mile to get the job done. Exceptional leadership and customer service. Learn extremely quickly and driven to excel. Great when working with like minded individuals and the perfect team partner.
Overview
3
3
years of professional experience
Work History
Shipping and Receiving Manager
Virginia Quilting
03.2018 - 07.2021
- Oversaw daily shipping and receiving operations, ensuring timely processing of incoming and outgoing shipments.
- Managed inventory control processes to maintain optimal stock levels and minimize discrepancies.
- Trained and mentored staff on best practices for handling materials and equipment safety protocols.
- Implemented process improvements that enhanced efficiency in shipping workflows, reducing delays.
- Monitored performance metrics to identify areas for improvement in logistics operations.
- Collaborated with cross-functional teams to streamline supply chain operations, enhancing overall service delivery.
- Led initiatives to optimize warehouse layout, improving space utilization and accessibility of materials.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
- Conducted regular audits of shipping and receiving processes, identifying areas for improvement and implementing corrective actions.
- Reduced shipping errors by implementing a comprehensive quality assurance program.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Education
GED - Business Administration And Management
Svcc
Keysville, VASkills
- Receiving processes
- Warehouse operations
- Order fulfillment
- Lean principles
- Freight management
- Shipping procedures
- Forklift operation
- Stock control
- Inventory management
- Inventory management software
- Outgoing shipments oversight
- Loading and unloading
- Heavy lifting
- Data entry
- Shipment tracking
- Defective product removal and disposal
- Inbound cargo management
- Team collaboration
- Logistics processes planning
- Daily operations management
- Shipping and receiving
- Warehouse inspections
- Customer service
- Part repairs and replacement
- Profit and loss management
- Mentoring and training
- Distribution and warehousing
- Safety management
- Goods movement planning
- Worker supervision
- Warehouse organization
- Freight flow
- Workload management
- Forklift operations
- Billing systems
- Quality control
- Internal loss prevention
- Fleet management
- Warehouse logistics
- Hazardous material handling
- Delivery scheduling
- Continuous improvement projects
- Calendar and scheduling software
- Logistics management
- Interdepartmental collaboration
- Staff supervision
- Management development
- Receiving oversight
- Web-based logistics information systems
- Equipment inspection
- Production planning
- Resource management
- Transportation coordination
- Materials monitoring
- Rate negotiation
- Materials management
- Purchasing management
- Distribution coordination
- Improvements recommendations
- Carrier negotiations
- Freight handling
- Shipping activity oversight
- Issue resolution
- Supply chain coordination
- Material shelving
- Logistics coordination
- Process monitoring
- Logistics systems
- Logistics processes
- Vendor management
- Regulations compliance
- Client needs assessment
- Safety regulations implementation
- Data interpretation
- Order management
- Logistics analysis
- Supply chain solutions
- Conveyor systems
- Performance maximization
- Freight cost reporting
- Reverse logistics
- International freight management
- Maintenance and repair orders
- Client base retention
- Customer relationship management
- Analytic tools and methods
- Logistics data analysis
- Replacement orders
Timeline
Shipping and Receiving Manager
Virginia Quilting
03.2018 - 07.2021
GED - Business Administration And Management
Svcc