JERMAINE DWIGHT THOMAS
__________________________________________________________
Fort Drum,NY
Summary
Caring Program Facilitator with five years of experience in the United Stats Army as an Educator. Expert communicator with proven eye for detail and dedication to long-term participant success. Adept at identifying optimal curricula, developing lesson plans and aligning instruction with current learning goals. Good planner, problem-solver and analytical leader with strong attention to detail and sound judgment focused on continuous improvement. Talented Quality Controller adept at managing multiple facets of quality assurance program. Competent and well-coordinated team player with a proactive mindset. Driven Logistics Supervisor offering 12 years of experience in monitoring the flow of products for efficiency. Accomplished in delivering goods on time through expert management of deadlines by maintaining communications with warehouse employees and freight vendors. Currently a service member in the United States Army and honorably transitioning out as a veteran with the projected date of March 2025.
Overview
2025
2025
years of professional experience
8088
8088
years of post-secondary education
16
16
Certifications
Work History
Facilitator/Quality Assurance/Supply Sergeant
US ARMY
1 2017 - Current
- Served as a Senior Facilitator at the U.S
- Army Noncommissioned Officer Academy (NCOA) Hawaii and currently serves as the Branch Chief for the NCOA of Fort Drum
- Responsible for the professional development, supervision, morale, welfare, and training of over Facilitators and over 1,200 students annually
- Prepares and conducts small group facilitation as required within the Program of Instruction (POI) in accordance with Noncommissioned Officer Leadership Center of Excellence (NCOL CoE) and TRADOC regulations
- Assists the Chief of Training in the daily activities of the Academy and conducts focus groups to provide shared knowledge across the staff while implementing knowledge management
- Supervises student administrative requirements and reviews Academic Evaluation Reports
- Accountable for the care of $5,000,000 worth of equipment
- Developed and implemented quality assurance standards, procedures, and testing processes to ensure compliance with regulatory requirements and industry best practices
- Conducted regular audits and inspections of production processes, identifying non-compliance issues and recommending corrective actions
- Collaborated with cross-functional teams to identify quality improvement opportunities and drive continuous improvement initiatives
- Monitored and analyzed quality data, including defect rates, customer complaints, and product returns, to identify trends and implement preventive measures
- Trained and mentored staff on quality assurance protocols, best practices, and regulatory requirements, fostering a culture of quality and compliance
- Served as the Supply Sergeant for a Prime Power Company of more than 90 Soldiers on Schofield Barracks, HI; geographically dispersed from battalion headquarters in Virginia
- Managed all property matters for the company to include Command Supply Discipline Program, receiving, inspecting, inventorying, storage, issuance, delivery, and turnin
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Led virtual training sessions using web-based platforms while maintaining high levels of participant interaction and engagement throughout the event duration.
- Enhanced learning outcomes with integration of multimedia tools and interactive exercises.
- Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
- Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods.
- Maintained a high level of expertise in quality assurance processes through ongoing professional development and staying abreast of industry trends, ensuring the organization''s continued competitive edge in the marketplace.
- Reduced order processing time by implementing an automated tracking system.
- Evaluated supplier performance periodically, ensuring adherence to quality standards and delivery timelines.
- Collaborated with other departments to fulfill their supply requirements while adhering to budget constraints.
- Assisted in the development of annual budgets for the supply department based on historical data analysis and projected needs assessment.
Unit Supply Specialist
U.S. ARMY
01.2012 - 01.2017
- Served as the Supply Sergeant of a Headquarters and Headquarters Company in the 35th Signal Brigade
- Responsible for all supply actions and logistical support operations for a 92 Soldier company in support of FORSCOM
- Manages accountability of all company property valued in excess of 10 million
- Responsible for all classes of supply and SSSC requisitions with a budget of over $200,000
- Additionally serves as a Squad Leader responsible for the health, morale, welfare, counseling, and professional development of 3 Soldiers
Education
Doctorate's of Education (EdD.) - Curriculum and Instruction
Liberty University
Lynchburg, VA01-2026
Master's Degree - Teaching and Curriculum
American Military University
Charlestown, WV05-2022
Bachelor's of Business -
American Military University
Charlestown, WV01-2020
Bachelor's of Technical Management -
American Military University
Charlestown, WV01-2019
Associates of Arts and Sciences - Technical Management
American Military University
Charlestown, WVAssociates of Arts - General Studies
American Military University
Charlestown, WVSkills
Supply and Demand
Leadership
Data Analysis
Training and Development/Education
Policy Implementation
SAP
WINGUI
Global Combat Support System-Army
Microsoft Office
SharePoint
Adobe
Strategic planning
Project management
Task delegation
Operations management
Quality assurance and control
Certification
Instructor Journeymen's Card (USMAP)
Timeline
Unit Supply Specialist
U.S. ARMY
01.2012 - 01.2017
Associates of Arts and Sciences - Technical Management
American Military University
Associates of Arts - General Studies
American Military University
Facilitator/Quality Assurance/Supply Sergeant
US ARMY
1 2017 - Current
Doctorate's of Education (EdD.) - Curriculum and Instruction
Liberty University
Master's Degree - Teaching and Curriculum
American Military University
Bachelor's of Business -
American Military University
Bachelor's of Technical Management -
American Military University