jermaine thurman
philadelphia,Pennsylvania
Summary
Attentive Meter Reader with extensive career working outdoors in all types of weather while delivering exemplary customer service. Skilled in different handheld technologies. Extensive background in repairing damaged meters and other equipment. Resourceful Water Meter Installer known for high productivity and efficiency in task completion. Possess specialized skills in accurate meter installation, troubleshooting, and preventive maintenance. Excel in time management, problem-solving, and customer service, ensuring successful project outcomes and client satisfaction through effective communication and teamwork.
Overview
18
18
years of professional experience
Work History
Meter Reader
Xylem
philadelphia, Pennsylvania
05.2024 - Current
- Completed reading for water company customers with reliable accuracy.
- Read electric and water meters in assigned areas to determine the amount of usage, and ensure accuracy of readings.
- Perform meter maintenance tasks such as cleaning, replacing seals or adjusting registers.
- Investigate customer complaints regarding discrepancies between actual and billed amounts of energy used.
- assist with relocating (remote) reading device in commercial buildings
Warehouse Manager/Meter reader
Itron
philadelphia, Pennsylvania
05.2006 - 05.2019
- Manage warehouse inventory plus Meter read when short-handed
- Replaced faulty parts or components following diagrams or blueprints.
- Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
- Operated hand tools and power equipment according to corporate safety procedures.
- assist with changing meter reading device and meter if needed
Education
General Education Diploma -
Beyond Literacy
philadelphia, Pennsylvania05.2019
Skills
- Task Delegation
- Data Collection
- Route Driving Experience
- Route Planning
- Equipment Oversight
- Meter Reading
- Equipment Repair
- Equipment Maintenance
- Multitasking
- Time Management
- Microsoft Word
- Leadership
- Inventory Control
- Meter examination
Timeline
Meter Reader
Xylem
05.2024 - Current
Warehouse Manager/Meter reader
Itron
05.2006 - 05.2019
General Education Diploma -
Beyond Literacy