Jermaine Vineyard
Charlotte
Summary
Dynamic professional with extensive experience at customer relations, excelling in inventory management and utilizing handheld scanners. Proven track record in resolving customer issues and ensuring operational efficiency. Recognized for outstanding attendance and strong communication skills, consistently contributing to company safety and policies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Parts Room Agent
Delta Air Lines, Inc
Charlotte
08.2023 - Current
- Properly stock all parts in designated locations
- Inventory of parts daily and input on various computer programs
- Prepared cargo parts shipment for outgoing stations
Fulfillment Associate
Lowes Home Improvment
Concord
10.2024 - 04.2025
- Operate hand held Scanner to pull and process online orders
- Assist with curbside orders
- Pull all online orders for the entire store
- Scanned and staged in proper location for pickup
Crew Chief Fleet Service
American Airlines
Charlotte
10.2012 - 08.2023
- Supervised gate operations for flight arrivals/departures
- Ensured luggage, mail, cargo and freight was unloaded/load in a timely manner
- Ensued fuel was service for that flight
- Oversee any last minute changes that doesn't impact departures
Education
High School Diploma -
William Fleming High School
Roanoke, VA06-1992
Skills
- Handheld scanner operation
- Strong communication skills
- Resolving customer issues
- Various software programs
- Attendance excellence
- Inventory management
Certification
- CDL Licenses
Accomplishments
- Attendance Awards for 6 years
- Customer Service Awards
- Leadership Achievement Award
Affiliations
- Employee Diversity Committee
Timeline
Fulfillment Associate
Lowes Home Improvment
10.2024 - 04.2025
Parts Room Agent
Delta Air Lines, Inc
08.2023 - Current
Crew Chief Fleet Service
American Airlines
10.2012 - 08.2023
High School Diploma -
William Fleming High School
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