Registered Nurse with 12 years of experience in various long-term and acute care settings. Focus on improving quality measures and star ratings by utilizing interventive QAPI process systems. Strive to provide individualized care plans to help patients meet goals by delivering direct and effective patient centered care. Committed to increasing patient satisfaction and streamlining procedures to market care and customer service in community to build relationships with other care facilities in effort to build census. Work well with diverse patient population and foster trusting relationships to improve outcomes by coordinating with healthcare professionals. Prioritize developing strong relationships with patients and families through effective communication in effort to develop rapport and excellent customer service.
Focus on improving:
Supervising nursing staff. Completing Quality Assurance/Quality Improvement Rounds Staff Education via In-service Investigate complaints, grievances, and incidents. Staffing/Scheduling Evaluate needs of nursing staff and accommodate as needed.
Other Duties:
● Oversees RNs, LPNs and nursing aides, medical clerks and support staff
● Responsible for scheduling, assignments, performance evaluations and disciplining poorly performing employees
● Ensures that patient care meets these standards
● Consults with physicians as necessary
● Handles complaints from patients or families
Served as Director of Nursing and Assistant Director of Nursing at Crisp Regional Nursing and Rehabilitation Center
Direct, oversee and evaluate all nursing personnel (registered nurses, LPN etc.) Guide staffing procedures. Set objectives and long-term goals for the nursing department. Organize and coordinate admission, nursing and patient care procedures. Develop and enforce policies aiming for legal compliance and high quality standards. Control budgets and monitor expenditures. Resolve issues and deficiencies when needed. Manage record-keeping procedures. Collaborate with other departments and professionals to streamline operations. Acute and rehabilitative experience. Infection control familiarity.