Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

JERMAINE J. JOHNSON

Homestead,Florida

Summary

Dedicate professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

35
35
years of professional experience
1
1
Certification

Work History

KRONOS ANALYST

NICKLAUS CHILDREN’S HOSPITAL KRONOS
Miami, FL
10.2019 - Current
  • Primary responsibility for overall hospital staff scheduling system
  • Primary functions include: system design and set up, training, quality assurance monitoring, assessing all request for scheduling system enhancements, coordinating system upgrades, managing system security, and coordination and integration with other software systems.
  • Identified and resolved problems through root cause analysis and research.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Maintained energy and enthusiasm in fast-paced environment
  • Increased customer satisfaction by resolving issues
  • Saved $150,000 per year by implementing cost-saving initiatives that addressed long-standing problems

MATERIAL HANDLER (TEAM LEAD)

KEYSTONE PRODUCTS
FLORIDA CITY , FL
03.2014 - 01.2018
  • Transported inventory items to appropriate locations.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Packed items into appropriate containers for shipment.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Operated cutting machine according to all safety protocols.
  • Sharpened and changed blades per set schedule to prevent quality decay.
  • Kept work areas organized, clean and free of safety hazards.
  • Operated cutters, forklifts and hand tools to manage production needs.
  • Took materials and cut to proper dimensions based on production order specifications.
  • Maintained safety by wearing protective equipment, staying alert and following procedures.
  • Bolted, clamped and tack-welded parts to secure components prior to welding.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
  • Used Microsoft Word and other software tools to create documents and other communications
  • Drove operational improvements which resulted in savings and improved profit margins

NUCLEAR ARMED SECURITY OFFICER

G4S SECURITY SOLUTIONS
JUPITER, Turkey
02.2011 - 01.2018
  • Provide physical protection of Turkey Point Nuclear facility against intrusions and acts of nuclear sabotage
  • Monitor CCTV and respond to security alarms
  • Perform other duties as specified in nuclear training and post orders.
  • Conducted random vehicle searches to prevent import of weapons, contraband and prohibited items
  • Controlled entry processing of individuals into protected and vital areas by verifying identity and authorization to enter
  • Managed lawful access control functions at Owner Controlled Access (OCA) entry points to prevent unlawful access to area with any weapons
  • Deterred attempts by unauthorized persons seeking to gain entry into protected or vital areas with continuous surveillance and strong access control
  • Carried out officer debriefings to 44-member team to promote proper protection of property
  • Performed regular foot patrolling on entire protected area, vital area and gates to monitor nuclear facility security
  • Supervised and monitored centralized alarm system and warning systems to detect any unlawful presence in high security zone
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints

DIRECTOR OF OPERATIONS

GUARD ONE SECURITY SERVICES
FLORIDA CITY, FLORIDA
01.2005 - 01.2011
  • Defined, implemented and revised operational policies and guidelines
  • Oversaw day-to-day production activities in accordance with business objectives
  • Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results
  • Documented processes and drafted SOPs to comply with regulations and company policies
  • Set team and individual KPIs and provided regular, actionable feedback
  • Kept up-to-date with industry trends and identified areas of opportunity to drive improvements
  • Monitored budget and utilized operational resources
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality
  • Monitored and coordinated workflows to optimize resources
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations
  • Drafted invoices for completed work

POLICE OFFICER (SERGEANT DETECTIVE)

FLORIDA CITY POLICE DEPARTMENT
FLORIDA CITY, FLORIDA
12.1995 - 11.2008
  • Perform all Police duties
  • Supervisor Corporal position for 21/2 years
  • FTO certified
  • Investigated various crimes Gained Valuable first hand experience in: Intelligence (Missing Children’s
  • Clearing House) Homicide, Robbery, Narcotics,
  • Sex Crimes, and Domestic Violence
  • Promoted to Sgt. Detective Bureau
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Dade Gang Task Force Unit
  • Miami Metro Dade
  • Robbery Intervention Detail.

DETENTION CARE WORKER

DADE JUVENILE JUSTICE
Miami, FL
05.1993 - 07.1995
  • Provided administrative and support services for development and supervision of recreational services for juvenile delinquents to maintain and supervise a comprehensive recreation program
  • Provided a safe and secure humane surrounding, for juveniles who are detained within the facility
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Developed and maintained courteous and effective working relationships
  • Used coordination and planning skills to achieve results according to schedule

Education

IT Certifications Received - Information Technology

The Academy
Miami, FL
04.2020

Police Certification - Police Academy

Broward Community College (School of Justice)
Davie, FL
12.1995

High School Diploma -

Hialeah High School
Hialeah, FL
06.1990

Skills

  • Verbal and Written Communication
  • Deadline Adherence
  • Timely Project Completion
  • Attentive and Observant
  • Project Control
  • Hand and Power Tool Operation
  • Utilization Management

Accomplishments

  • Served on the S.W.A.T. team and Street Crimes Unit for 7 years.
  • Officer of the Year Nominee.
  • Six-Time Officer of the Quarter
  • Supervised team of 44 staff members.
  • Achieved accommodations by completing several safety trainings with accuracy and efficiency.

Certification

  • CFR - Certified First Responder
  • Certified Law Enforcement
  • Comp TIA Network+ certified
  • Comp TIA A+
  • Cisco Certified Tech
  • Crestron Certified

Timeline

KRONOS ANALYST

NICKLAUS CHILDREN’S HOSPITAL KRONOS
10.2019 - Current

MATERIAL HANDLER (TEAM LEAD)

KEYSTONE PRODUCTS
03.2014 - 01.2018

NUCLEAR ARMED SECURITY OFFICER

G4S SECURITY SOLUTIONS
02.2011 - 01.2018

DIRECTOR OF OPERATIONS

GUARD ONE SECURITY SERVICES
01.2005 - 01.2011

POLICE OFFICER (SERGEANT DETECTIVE)

FLORIDA CITY POLICE DEPARTMENT
12.1995 - 11.2008

DETENTION CARE WORKER

DADE JUVENILE JUSTICE
05.1993 - 07.1995

IT Certifications Received - Information Technology

The Academy

Police Certification - Police Academy

Broward Community College (School of Justice)

High School Diploma -

Hialeah High School

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JERMAINE J. JOHNSON