Jermaine M Briscoe
Forney,TX
Summary
Dedicated Maintenance Lead specializing in preventive maintenance and team leadership. Oversaw maintenance operations for a 150-unit facility while achieving timely unit turnovers and exceptional resident satisfaction. Leveraged effective communication and vendor coordination to enhance operational readiness and uphold safety standards.
Overview
34
34
years of professional experience
Work History
Maintenance Lead
Dallas Housing Authority
DALLAS, TX
04.2023 - Current
- Oversaw maintenance operations for a 150-unit high-rise and supported resident needs
- Led a 15–25 person maintenance team (techs/porters); assigned daily work orders and turns
- Managed 10+ unit turns per week, completing turns in under 1 week
- Drove strong resident service with same-day work order completion when possible
- Coordinated maintenance and inspection of all units, ensuring timely on-call emergency service.
- Coordinated and communicated with vendors to keep projects on schedule and within scope
- Worked within safety standards; OSHA 30 trained
- Systems: Yardi, Grace Hill; HVAC coursework completed
Maintenance Tech
AMC, Properties
Plano, Tx
02.2018 - 03.2023
- Led a 15–25 person maintenance team (techs/porters); assigned daily work orders and turns
- Oversaw maintenance operations for 150-unit high-rise, ensuring timely support for resident needs
- Managed 10+ unit turns per week, completing turns in under 1 week
- Delivered strong resident service through same-day work order completion, enhancing resident satisfaction
- Coordinated with vendors to maintain project schedules and scope, ensuring operational efficiency
- Worked within safety standards; OSHA 30 trained
- Systems: Yardi, Grace Hill; HVAC coursework completed
Maintenance Tech
BG Multi-Family Group
New Orleans, La
03.2016 - 08.2019
- Coordinated maintenance for apartments and houses to ensure safe and functional living environments
- Performed routine inspections of equipment and facilities for maintenance needs.
- Conducted repairs on plumbing, electrical systems, and HVAC units.
- Managed service requests and addressed tenant maintenance issues promptly.
Maintenance Supervisor
St. Paul Church
New Orleans, La
09.1992 - 04.2018
- Managed maintenance operations for the church facility, focusing on both the interior and exterior of an 80 x 80 building.
- Supervised maintenance staff to ensure timely completion of tasks.
- Coordinated routine inspections and repairs of church facilities.
- Managed inventory of maintenance supplies and equipment.
Owner
Mail and Parcel USA, LLC
New Orleans, La
07.2010 - 08.2015
- Oversaw daily operations of small shipping and printing center, ensuring smooth workflow and customer satisfaction.
Education
Bachelor's Degree - Theology
St Paul School of Theology
New Orleans, LA12-1995
Diploma - Courses Required
L.W. Higgins Sr. High
Marrero, LA01-1991
Skills
- Equipment maintenance and inspections
- Preventive maintenance
- HVAC troubleshooting
- Plumbing repairs
- System maintenance
- Facility maintenance
- Work order tracking
- HUD inspection training
- OSHA safety compliance
- Team collaboration
- Communication
- System maintenance
Timeline
Maintenance Lead
Dallas Housing Authority
04.2023 - Current
Maintenance Tech
AMC, Properties
02.2018 - 03.2023
Maintenance Tech
BG Multi-Family Group
03.2016 - 08.2019
Owner
Mail and Parcel USA, LLC
07.2010 - 08.2015
Maintenance Supervisor
St. Paul Church
09.1992 - 04.2018
Bachelor's Degree - Theology
St Paul School of Theology
Diploma - Courses Required
L.W. Higgins Sr. High