Jermarris Langhorne
Waverly,VA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
25U Signal Support Systems Specialist
United States Army Reserve
Fort Eustis, VA
11.2023 - Current
- Conducted tests on communications systems to evaluate performance and reliability.
- Analyzed data from multiple sources to identify trends or anomalies related to signal support systems.
- Maintained inventory of all equipment associated with the signal support system.
- Installed and configured various software programs on computer systems for users.
- Repaired faulty components in communication devices using specialized tools and test equipment.
- Interpreted schematics and diagrams to troubleshoot problems with communications systems.
- Configured routers, switches, firewalls, antennas, amplifiers, and other hardware components associated with signal support systems.
- Troubleshot, repaired, and maintained communication systems, such as radios and computers.
- Identified issues and initiated troubleshooting methods for signal support services, including radio, wire, and battlefield automated systems.
Head Waiter
Anna's Pizza & Italian Restaurant
Surry, VA
09.2021 - 10.2023
- Checked menus to ensure accuracy of prices, ingredients, and preparation methods prior to service periods.
- Worked closely with kitchen staff to ensure prompt delivery of food items when requested by guests.
- Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Greeted customers and escorted them to their tables.
- Verified that all items ordered were delivered correctly to each table.
- Managed daily operations of the host stand including reservations, seating arrangements, and greeting guests upon arrival.
- Took initiative to anticipate guest needs before they arose, ensuring excellent customer service at all times.
- Inspected dishes before they were served for presentation and temperature accuracy.
- Assigned serving staff to specific stations throughout the restaurant.
- Trained new waiters on food service procedures and customer service standards.
- Enforced health and safety regulations in the restaurant dining area.
- Prepared seating charts for large parties.
- Adhered to cash handling policies when accepting payments from customers.
- Built relationships with regular customers through personalized service.
- Assisted servers with taking orders from customers as needed during peak hours.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Calculated charges, issued table checks, and collected payments from customers.
- Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
Dishwasher
Surry Seafood Company
Surry, VA
04.2021 - 09.2021
- Replenished soap dispensers with detergent when necessary.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
Education
High School Diploma -
Surry County High School
Dendron, VA06-2023
Skills
- Satellite Communications
- Software Installation
- Advanced troubleshooting
- Signal support systems installation
- Upselling techniques
- Hygiene standards
- Customer Service Management
- Hospitality
Certification
- Security Clearance obtained on December 11th, 2023.
Timeline
25U Signal Support Systems Specialist
United States Army Reserve
11.2023 - Current
Head Waiter
Anna's Pizza & Italian Restaurant
09.2021 - 10.2023
Dishwasher
Surry Seafood Company
04.2021 - 09.2021
High School Diploma -
Surry County High School
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