Hi, I’m
Jermichael Collins
Houston,TX
Summary
Great team player with skills and capabilities to do the job efficiently! Consistent work with consistent results and great reliability. Authorized to work in the US for any employer! Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
years of professional experience
Work History
WhataburgerHouston, TX
Team Member
08.2019 - 12.2019
Job overview
- Cashier & drive thru cashier
- As a team member of
- Whataburger, our tasks varied from making sure everything was clean before we get busy & before we clock out for the day
- During rush hours we usually are the ones who help out in areas where it is slowing the team down such as the register, fry station, grill station, and etc .
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Assisted with inventory counts and stocking of merchandise.
- Addressed and resolved customer complaints in polite and professional manner.
- Monitored and verified all merchandise was properly priced and labeled.
FedEx GroundWebster, TX
Skilled Laborer
05.2023 - Current
Job overview
- To Perform Well & Come In Make Sure You Have The Correct Packages To Deliver , Be Organized & Careful & Make Sure Packages Are Delivered On Time !
- Semi
- Followed instructions and safety protocols to prevent accidents and injuries.
City Of Houston Public WorksHouston, TX
Semi-Skilled Laborer
01.2023 - 05.2023
Job overview
- Our tasks were to come in on time daily and learn our routes to dump , when we go out to our routes we make sure we follow safety protocols, and ensure we complete daily tasks given .
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols while operating machinery and equipment.
Encōr SolarHouston, TX
Solar Representative
06.2022 - 11.2022
Job overview
- To Go Door To Door & Set Leads And Close Them , Being A Door To Door Salesman Was Not My Interest
- I Felt Unsafe Being On People Properties And Working At The Same Time.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Negotiated contracts with clients and developed relationships with key personnel.
- Informed customers of promotions to increase sales productivity and volume.
- Quoted prices, credit terms and other bid specifications.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Conducted company performance evaluations after events to assess interest level shown for products and services and discover opportunities for growth.
- Coordinated and managed vendor relations to secure access to resources and services needed to promote business at events.
- Built relationships with industry stakeholders to stay informed on industry trends and developments.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Boundless IncHouston, TX
Sales Representative
01.2022 - 05.2022
Job overview
- To Set Appointments For Closers , Go Door To Door And Communicate With People And Persuade Them
- About Our Product
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Negotiated contracts with clients and developed relationships with key personnel.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Quoted prices, credit terms and other bid specifications.
- Generated advertising brochure for vendor use.
- Built diverse and consistent sales portfolio.
- Developed and maintained strong working relationships with professionals within assigned territory.
Alder Home ProtectionHouston, TX
Sales Representative
07.2021 - 12.2021
Job overview
- Being a D2D sales representative wasn’t really easy but with the right training and team I got the hang of it & enjoyed talking to people everyday, rain or shine
- This was a great training opportunity to gain experience and move up in the sales scene.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Monitored service after sale and implemented quick and effective problem resolutions.
UPS, United Parcel Services UPSHouston, TX
Package Handler
04.2021 - 07.2021
Job overview
- Met daily inventory quotas for boxes being packed, loaded, and shipped through UPS
- While also having to stack boxes in a neat & in a timely manner
- In this position communication and teamwork was crucial to we operated, while also being more organized together.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed safety regulations to maintain safe work environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Ashley Furniture HomestoreHouston, TX
Furniture Assembler
01.2020 - 03.2021
Job overview
- I was trained on how to properly handle and build furniture for fashionable homes , offices, rental spaces and etc
- Customer communication & satisfaction was always put first to accommodate to the customers needs
- While coworker communication , team effort and efficiency were always required to help meet inventory and customer deadlines .
- Fastened parts together with bolts, screws, speed clips, rivets, glue or other fasteners according to blueprints and customer specifications.
- Used hand tools and production equipment to perform furniture assembly work and mastered blueprint reading to verify correct completion.
- Captured required information for each assembled item and entered data into mobile reporting tool for precise tracking.
- Identified best strategy for sequencing furniture assembly to maximize number of products available.
- Verified part numbers and placed parts in appropriate shipping containers.
- Followed safety protocols to maintain safe working environment.
- Monitored inventory, keeping necessary supplies on hand.
- Carried out preventative maintenance, keeping tools and machinery functional.
WhataburgerHouston, TX
Whataburger Team Member
08.2019 - 12.2020
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Evaluated customer needs and feedback to drive product and service improvements.
- Used proper techniques to prepare food and ingredients.
- Cultivated warm relationships with regular customers.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Waltrip Highschool1900 W 34th St Houston, TX 77018 United States
High School Diploma
08.2017 - 5 2020
Skills
D2D SalesAppointment SettingWarehouse and packaging experienceCashierEnglishWarehousePackage HandlingDoor-to-Door ExperienceLandscape MaintenanceLoad & UnloadAssemblyDelivery Driver ExperienceLawn CareMaterials HandlingMachiningOrganizational SkillsTelemarketingCold CallingMerchandisingOutside SalesFreight ExperienceOrder PickingInside SalesShipping & ReceivingSalesforce
Sales expertise
Sales expertise
Cash Handling
Team Building
Complaint resolution
Multitasking Abilities
Active Listening
Problem-Solving
Cultural Awareness
Fluent in [Language]
Account servicing
Performance improvement
Lead prospecting
Strategic planning
Problem solving strength
Product promotions
Revenue Generation
Account development
Client Service
Customer Relations
Shipping and receiving
Assembly and production
Labeling and boxing
Purchase order verification
Order picking and processing
Logistics
Operations support
Loading and unloading
Timeline
Skilled Laborer
FedEx Ground
05.2023 - Current
Semi-Skilled Laborer
City Of Houston Public Works
01.2023 - 05.2023
Solar Representative
Encōr Solar
06.2022 - 11.2022
Sales Representative
Boundless Inc
01.2022 - 05.2022
Sales Representative
Alder Home Protection
07.2021 - 12.2021
Package Handler
UPS, United Parcel Services UPS
04.2021 - 07.2021
Furniture Assembler
Ashley Furniture Homestore
01.2020 - 03.2021
Team Member
Whataburger
08.2019 - 12.2019
Whataburger Team Member
Whataburger
08.2019 - 12.2020
Waltrip Highschool
High School Diploma
08.2017 - 5 2020