Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jermiya Higgins

Cincinnati,OH

Summary

Driven and diligent professional with extensive experience as a Housekeeping Aide at Good Samaritan Hospital and a Warehouse Package Handler at DHL. Excelled in maintaining high standards of cleanliness, enhancing safety, and optimizing productivity through effective teamwork and time management. Skilled in chemical handling and customer service, significantly reducing complaints by promptly addressing guest concerns. Housekeeping professional with 5 yearsbackground addressing guest requests and problems to maintain high satisfaction. Detail-oriented and punctual with good teamwork abilities, solid housekeeping experience and excellent interpersonal skills. Focused on exceeding performance and productivity targets.

Overview

4
4
years of professional experience

Work History

Housekeeping Aide

Good Samartian Hospital
03.2021 - 07.2024
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Promoted safety awareness among team members through proper use of equipment and chemicals during cleaning tasks.

Housekeeping Aide

Jewish Hospital
01.2022 - 12.2023
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Reduced complaints by addressing guest concerns promptly and professionally.
  • Dusted and polished surfaces to achieve attractive shine.
  • Collaborated with team members to complete tasks efficiently, resulting in improved overall performance.
  • Transported soiled linens to laundry facilities.
  • Removed dirt, dust, grease and from surfaces using proper solutions.

Warehouse Package Handler

DHL
10.2020 - 06.2021
  • Assembled, sealed, and loaded packages into correct trucks.
  • Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
  • Checked products for damage or other issues before packing into boxes.

Education

High School Diploma -

Aiken High School
Cincinnati, OH
05.2021

Skills

  • Customer Service
  • Housekeeping
  • Chemical Handling
  • Customer service-focused
  • Kitchen Cleaning
  • Teamwork
  • Hospitality background
  • Diverse
  • Resident support
  • Multitasking and Prioritizing
  • Time Management

Accomplishments

  • Worked over 60 overtime hours during the holiday season at the request of management I've also documented and resolve many issues which led to an conducted and friendly work environment. I've also helped guide others in achieving goals and obstacles I faced and how I've overcame them to become the person I am today

Timeline

Housekeeping Aide

Jewish Hospital
01.2022 - 12.2023

Housekeeping Aide

Good Samartian Hospital
03.2021 - 07.2024

Warehouse Package Handler

DHL
10.2020 - 06.2021

High School Diploma -

Aiken High School

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Jermiya Higgins