Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

JERMY MERCADO

The Bronx,NY

Summary

Experienced and motivated individual with a proven track record of success in customer service and delivery roles. Skilled in fast-paced environments and able to work effectively as part of a team. Demonstrated ability to manage time efficiently and handle minor issues with ease. Continuously seeking opportunities for growth and improvement.

Overview

3
years of professional experience

Work History

SYEP NYC

Youth Program
07.2021 - 08.2021

Job overview

  • Participated in a paid internship program with the Community Association Of Progressive
  • Dominicans Inc
  • Worked remotely to gain valuable learning experiences.

UBER / GRUBHUB / INSTACART

Delivery Driver
07.2021 - Current

Job overview

  • Delivered orders promptly and efficiently while ensuring customer satisfaction
  • Managed multiple deliveries and bags simultaneously
  • Maintained a 98% customer satisfaction rating
  • Safely handled heavy bags and navigated apartment buildings.

Rainbow Shops

Sales Associate
06.2022 - 08.2022

Job overview

  • Recovered clothes from boxes and organized them in specific departments
  • Processed stock by filing and stocking floor and backstock racks
  • Assisted in store security monitoring and surveillance
  • Identified and assisted customers in need of help and restocked merchandise
  • Contributed to a well-stocked and organized sales floor to boost sales revenue.

Koi Sushi

Busboy
03.2023 - 06.2023

Job overview

  • Maintained a clean and organized dining area for a positive customer experience
  • Assisted waitstaff with setting up tables, refilling drinks, and clearing dishes
  • Ensured timely bussing of tables to accommodate incoming customers
  • Collaborated with the kitchen staff to ensure smooth food service.

Education

Christopher Columbus Bronxdale High School
Bronx, New York

High School Diploma

University Overview

Skills

  • Customer Service
  • Fast-paced Work
  • Communication Skills
  • Teamwork
  • Time Management
  • Organizing
  • Cash Handling
  • Heavy Lifting
  • Time management skills
  • Problem-Solving
  • Efficient Table Clearing
  • Cleaning and sanitation
  • Cleanliness Maintenance
  • Quick Dishwashing
  • Table arrangements
  • Reliability and punctuality
  • POS System Operation
  • Trash Disposal
  • Floor sweeping
  • Spill Cleanup
  • Carrying trays
  • Inventory Management
  • Quality Control
  • Cleaning
  • Teamwork and Collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Listening Skills
  • Verbal/written communication
  • Money Handling
  • Excellent people skills
  • Flexible Schedule
  • Inventory Control
  • Strategic Planning
  • Merchandise Display
  • Merchandising understanding
  • Dining area maintenance

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Busboy
Koi Sushi
03.2023 - 06.2023
Sales Associate
Rainbow Shops
06.2022 - 08.2022
Youth Program
SYEP NYC
07.2021 - 08.2021
Delivery Driver
UBER / GRUBHUB / INSTACART
07.2021 - Current
Christopher Columbus Bronxdale High School
High School Diploma

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JERMY MERCADO