Jernasha Riley
Olive Branch,MS
Summary
Highly competent Warehouse Worker with robust experience in inventory management, order fulfillment, and shipping/receiving processes. Notable strength in maintaining optimal warehouse organization and safety standards. Committed to improving efficiency and productivity through continuous process improvement. In previous roles, contributed to reducing order-processing times and boosting customer satisfaction levels.
Overview
9
9
years of professional experience
Work History
Warehouse Worker
Amazon
Olive Branch, MS
05.2023 - Current
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Investigated any reported problems regarding shipping errors or damages.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Followed established guidelines for picking orders accurately.
- Organized warehouse space for efficient storage of products.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Collaborated closely with other departments on special projects as needed.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Learned how to do IOL (problem solver to hunter items)
- IOL trained to find items to make sure they get stowed picked to packing to our ama on customers so they get their items on time
- Assisted in packaging and labeling of products for shipment.
- Received and tracked incoming inventory shipments.
- Assembled orders according to customer requests.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Used scanners to track parcel information, condition or receipt.
- Verified accuracy of incoming shipments against purchase orders.
- Operated scanners, computers, and other equipment to track orders.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Model Ambassador
Modeling
Olive Branch, MS
04.2016 - Current
- Researched industry trends in order to stay ahead of competitors.
- Increased sales by encouraging customers to purchase additional products and services.
- Participated in team meetings to discuss strategies and share feedback from the field.
- Created content for social media, including posts, stories, and videos.
- Interacted with the media to provide information about products or services.
- Represented brand at various trade shows and events, enhancing brand visibility.
- Incorporated costumes and attention-grabbing techniques to boost promotional success.
- Greeted customers and provided information about products or services.
- Organized promotional events including press conferences and product launches.
- Generated reports detailing event outcomes and customer feedback.
- Built lasting relationships with customers by delivering first-call resolution.
- Tracked non-sale metrics for demonstrations to help improve future promotions with better information and techniques.
- Delivered public demonstrations for crowds at stores, trade shows and conferences.
- Provided support during photoshoots by helping models get ready for their roles.
- Conversed with customers to share information about products and services.
- Developed and maintained relationships with local businesses and organizations for brand partnerships.
- Created content for social media platforms such as Facebook, Twitter, Instagram.
- Trained new brand ambassadors, sharing best practices and brand values.
- Provided feedback on product design and marketing strategy to management team.
- Cleaned and organized spaces to maintain neat promotional spaces.
- Developed relationships with potential clients in order to increase business opportunities.
- Coordinated photo shoots for promotional materials and advertisements.
- Gathered customer feedback to inform future marketing strategies and product developments.
- Engaged with potential customers, providing product information and answering queries.
- Gave out product samples, coupons and pamphlets to encourage sales.
- Utilized social media platforms to promote brand and interact with audience.
Sales Manager's Assistant
Finish Line
Memphis, Tennessee
01.2020 - 05.2022
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Maintained inventory of office supplies and placed orders when necessary.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Led, coached and developed employees to achieve sales goals.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Dance Teacher's Assistant
Dance School "Dance Academy
Olive Branch, MS
01.2017 - 12.2020
- Facilitated auditions for dance productions and competition teams, evaluating talent and assembling balanced casts and ensembles.
- Accommodated students with special needs by using different teaching styles, encouraging each to learn at appropriate pace.
- Interacted effectively by email, phone and in person with students, parents and staff members.
- Ability work with diverse age groups and skill levels
- Dance styles and techniques
- Established performance goals for students, guiding them in developing technique, expression, and stage presence.
- Encouraged positive attitude among students while maintaining a professional demeanor at all times.
- Helped teach students proper stretching and warm-up exercises before beginning class.
- Scheduled teaching observations to receive supervisor feedback about teaching performance.
- Provided feedback to the Dance Teacher on student progress, attendance, and behavior.
- Adapted teaching style for students of different ages and experience, ranging from beginner to advanced skill levels.
- Implemented injury prevention and conditioning programs to promote student health and safety during training and performances.
- Maintained a positive and encouraging classroom environment, fostering a passion for dance and creativity among students.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
Education
High School Diploma -
Center Hill High School
Olive Branch, MS05-2019
Some College (No Degree) - Cosmetology
Northwest Mississippi Community College
Senatobia, MSSkills
- Self-motivated and disciplined
- Multitasking and organization
- Problem-solving
- Microsoft Excel
- Safety training
- Meeting scheduling
- Hiring and training
- Goal setting
- Inventory and sto
- Coaching and motivation
- Planning production
- Inventory management
- Team building and leadership
- Skilled in IOL and ISS
Timeline
Warehouse Worker
Amazon
05.2023 - Current
Sales Manager's Assistant
Finish Line
01.2020 - 05.2022
Dance Teacher's Assistant
Dance School "Dance Academy
01.2017 - 12.2020
Model Ambassador
Modeling
04.2016 - Current
High School Diploma -
Center Hill High School
Some College (No Degree) - Cosmetology
Northwest Mississippi Community College