Jernica Bell
Horn Lake,MS
Summary
Versatile and dynamic, with a proven track record at The Smile Center of Olive Branch, excelling in customer service and dental staff assistance. Demonstrated ability to enhance patient satisfaction and streamline healthcare workflows, achieving a 20% increase in efficiency. Skilled in vital signs monitoring and fostering patient relationships, blending technical proficiency with compassionate care.
Friendly and compassionate individual with strong interpersonal skills and passion for patient care. Knowledge of basic medical terminology and proficiency in vital sign monitoring and patient assistance. Committed to providing high-quality care to improve patient well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant Intern
The Smile Center of Olive Branch
01.2025 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared dental rooms and materials.
- Contributed to a positive work environment by collaborating effectively with the dental team members.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Patient Care Technician
Methodist Le Bonheur Germantown Hospital
04.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Personal Care Assistant
Americare
01.2023 - 05.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Stocker
Walmart
03.2023 - 08.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Sales Associate
Conns Home Plus
05.2021 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Material Handler
UPS
09.2022 - 01.2023
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Located materials and supplies by pulling and verifying items on production orders.
- Sorted materials for scanning to meet production goals.
Education
Career Diploma - Dental Assistant
provides comprehensive training on the clinical and administrative aspects of dental assisting, including patient care, sterilization techniques, dental instrument usage, radiography (taking X-rays), chair-side assisting during dental procedures, oral anatomy, dental terminology, infection control protocols, and patient education, preparing students for entry-level positions in a dental practice
High School Diploma -
10-2023
- [Number] GPA 3.4
- Completed AP course in Medical Assisant
Skills
- Customer service skills
- Dental staff assistance
- Appointment scheduling
- Treatment room setup
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
Certification
- First Aid Certification
- CPR/AED Certification
Timeline
Dental Assistant Intern - The Smile Center of Olive Branch
01.2025 - Current
Patient Care Technician - Methodist Le Bonheur Germantown Hospital
04.2024 - Current
Stocker - Walmart
03.2023 - 08.2023
Personal Care Assistant - Americare
01.2023 - 05.2024
Material Handler - UPS
09.2022 - 01.2023
Sales Associate - Conns Home Plus
05.2021 - 05.2023
- First Aid Certification
- CPR/AED Certification
Penn Foster Career School - Career Diploma, Dental Assistant
Penn Foster Career School - High School Diploma,
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