Summary
Overview
Work History
Education
Skills
Military Service
Timeline
Generic

Jerod Dannatt

Spokane,WA

Summary

Dynamic operations and management professional with extensive experience across diverse roles, committed to team collaboration and results-driven outcomes. Proven ability to adapt to evolving organizational needs while ensuring reliability and efficiency in logistics coordination, maintenance scheduling, and cost control. Exceptional organizational and leadership skills complement a track record of effective communication, strategic planning, and innovative problem-solving. Recognized for fostering a collaborative work environment that enhances productivity and drives success.

Overview

12
12
years of professional experience

Work History

Fleet Manager

Elevated Delivery Service
11.2024 - Current
  • Maintained accurate records of up to 150 vehicles at two separate sites'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
  • Inspected vehicles and performed or requested maintenance tasks be completed within specific timeframes.
  • Positively interacted with up to 150 drivers, 4 upper management and 10 venders, which helped improve overall communication.
  • Increased fleet efficiency by about 30% implementing preventive maintenance programs and scheduling regular vehicle inspections.
  • Oversaw daily fleet operations, ensuring compliance with safety regulations and 3 separate companies' and their policies.

Retail Associate

Cannabis And Glass llc
06.2024 - Current
  • Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
  • Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked
  • Processed customer transactions accurately and efficiently using the point-of-sale system
  • Assisted with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks
  • Demonstrated product knowledge to answer customer inquiries and make recommendations based on their needs
  • Participated in store merchandising activities such as setting up displays or arranging promotional signage
  • Implemented upselling techniques resulting in an increase of $5 in average transaction value
  • Recognized as top performer for consistently achieving high levels of customer satisfaction ratings
  • Proactively identified opportunities for process improvement within the store operations workflow

Store Manager

AutoZone
05.2023 - 05.2024
  • Financial management – manage, analyze and reconcile monthly P&L statements improving store profits by 26%
  • Employee staffing, training, and development of over 15 employees from shift leads to store associates
  • Inventory management internal to my store, and on the traveling inventory team.
  • Customer service driven sales recognized for sales growth

Order and Delivery Supervisor

ESI
09.2020 - 02.2022
  • Oversee supervision of 3 trucking fleet and 6 third-party trucking by ensuring the product is delivered on a timely basis.
  • Responsible for the execution of all QC/QA protocols as outlined by the Lab Manager, including but not limited to, sample taking procedure, sample retention, and washout matrix.
  • Ensures ESI drivers follow all DOT regulations and company policies. Updates daily report on all DOT Requirements
  • Develop, and execute a plan for receiving and processing up to 20 customer orders and associated product distribution requirements, including the handling, management, and procurement actions for products and freight shipments daily.
  • Ensure and process orders, freight assignment and shipping, pricing, and pre-invoicing actions in the company’s IFS accounting and distribution computer system.
  • Interact professionally with company managers, employees, customers, suppliers, and other key business partners.
  • Solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form and, therefore, define problems, establish facts, draw valid conclusions, and set policies and initiatives
  • Provide daily management, coaching, and supervision for the Driver/Applicator team while working with the Operations Manager to establish training and performance goals and expectations.
  • Approve personnel documents and timekeeping.
  • Establish and communicate guidelines and performance requirements to employees.
  • Create scorecards and performance metrics for the Driver/Applicator team; conducts formal and informal performance reviews.
  • Meet with the individuals to coach and mentor staff to optimize delivery efforts, ensure safety practices are met, and ensure invoicing and financial record keeping is processed accurately.
  • Coordinate weekly, monthly, and quarterly meetings providing analysis of invoice and freight accuracy, delivery and customer satisfaction, and DOT compliance review for the team.
  • Plan the work to be accomplished by staff, assigns work to employees, and establishes production or quality standards for the staff’s work
  • Identify, plan and provide for the developmental and training needs of employees
  • Assures full compliance with safety policies and procedures

Assistant Maintenance Logistics Manager

United States Marine Corps
02.2019 - 09.2020
  • 4Supervised day-to-day shipping and receiving operations of more than 60 components of military equipment moving in and out of maintenance per week.
  • Implemented simple strategies to improve processes, systems, and behavior increasing work productivity
  • Managed over $9.5 million in inventory and 15 employees in 4 different work sections all with separate jobs.
  • Charged with staffing, performance management and reviews, coaching, and mentoring.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to ensure resolution.
  • Collaborated with the finance department to ensure invoicing accuracy for all applicable products, services, software, and logistics.
  • Provided basic technical support resolving issues for clients on a variety of company products.
  • Positioned as the go-to person for up to 75 staff members, troubleshooting complex administrative and training issues promptly.
  • Provided assistance with document processes, both inbound and outbound, including document sorting, logging, and work order creation.
  • Prepared reports by collecting, analyzing, and summarizing information.
  • Participated in weekly team meetings to develop better plans and revise proper protocols to meet objectives.
  • Developed and maintained positive customer relations and coordinated with team members to ensure requests and questions were handled appropriately.

Electronic Maintenance Manager

United States Marine Corps
06.2017 - 02.2019

Electronics Repair Technician

United States Marine Corps
06.2013 - 06.2017

Education

High School Diploma -

Central Valley High School
Spokane Valley, WA
06.2012

Skills

  • Team leadership
  • Effective time management
  • Problem-solving skills
  • Safety protocol adherence
  • Process optimization
  • Effective public speaking
  • Employee supervision
  • Effective troubleshooting abilities
  • Effective managerial techniques
  • Microsoft Office
  • Scheduling
  • Regulatory compliance
  • Safety monitoring

Military Service

  • Branch: United States Marine Corps
  • Service Country: United States
  • Rank: Corporal
  • September 2012 to September 2020
  • Commendations: Navy and Marine Corps achievement medal

Timeline

Fleet Manager

Elevated Delivery Service
11.2024 - Current

Retail Associate

Cannabis And Glass llc
06.2024 - Current

Store Manager

AutoZone
05.2023 - 05.2024

Order and Delivery Supervisor

ESI
09.2020 - 02.2022

Assistant Maintenance Logistics Manager

United States Marine Corps
02.2019 - 09.2020

Electronic Maintenance Manager

United States Marine Corps
06.2017 - 02.2019

Electronics Repair Technician

United States Marine Corps
06.2013 - 06.2017

High School Diploma -

Central Valley High School

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