Detail-oriented professional with expertise in customer service and logistics management. Proven ability to optimize operations and ensure timely deliveries, enhancing overall efficiency in concrete batching and dispatch processes.
Work History
Batchman
5 Years 7 Months
MLC Ready Mix | 01.2021 - Current
Concrete batching.
Batch plant operations.
Mix design specifications.
Quality control.
Inventory management.
Attention to detail.
Dispatcher
11 Years 8 Months
Century Concrete | 04.2009 - 12.2020
Managed dispatch schedule, optimizing routes and reducing delivery times.
Coordinated logistics to ensure timely delivery of concrete products across multiple job sites.
Monitored vehicle fleet operations, ensuring compliance with safety regulations.
Scheduled deliveries according to customer needs.
Dispatcher
10 Years 6 Months
Lafarge North America | 06.1998 - 12.2008
Entered and dispatched ready mix concrete orders to ensure timely delivery.
Gathering accurate job site, mix, quantity, and delivery information.
Communicating with contractors, customers, drivers, and batch plant personnel.
Handling last minute orders, cancellations, and schedule changes.