Jerod Patton
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Operations Manager, Sales, Fabricator/Installer
Trend Transformations
03.2023 - 03.2024
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Minimized errors in final products with thorough quality control checks before installation at client sites.
Assistant Manager
Decorative Concrete Supply
07.2020 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Parts Warehouse Manager, Delivery Driver
American Auto
09.2018 - 01.2020
- Improved warehouse efficiency by implementing inventory management systems and streamlining processes.
- Liaised with cross-functional teams within the organization, promoting collaboration between departments for optimal results in business operations.
- Coordinated maintenance activities for equipment within the warehouse facility, prolonging its lifespan and reducing downtime due to malfunctions.
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
Painter
Self-employeed
01.2016 - 06.2020
- Collaborated with clients to select optimal color schemes and finishes, resulting in visually appealing spaces.
- Continuously expanded knowledge of industry trends, techniques, and materials through regular professional development opportunities.
- Maintained a clean and safe work environment by adhering to industry best practices and safety guidelines.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Education
Emergency Administration And Planning - Public Administration And Services
University of North Texas
Denton, TXPetroleum Engineering - Petroleum Technologies
North Central Texas College
Bowie, TXSkills
- Problem-Solving
- Operations Management
- Inventory Management
- Customer Relationship Management
- Client Relationships
- Inventory Control
- Interpersonal Communication
- Project management abilities
- Schedule Management
- Health and safety compliance
Accomplishments
Eagle Scout
Lowes IME
Lowes affiliated contractor
Timeline
Operations Manager, Sales, Fabricator/Installer
Trend Transformations
03.2023 - 03.2024
Assistant Manager
Decorative Concrete Supply
07.2020 - 08.2023
Parts Warehouse Manager, Delivery Driver
American Auto
09.2018 - 01.2020
Painter
Self-employeed
01.2016 - 06.2020
Emergency Administration And Planning - Public Administration And Services
University of North Texas
Petroleum Engineering - Petroleum Technologies
North Central Texas College