Jerod T. Diggs
Alexandria,VA
Summary
Results driven professional with extensive experience in executive leadership, security operations, business administration, contract negotiations, and client relations. Proven track record of driving substantial revenue growth, securing lucrative multi-year and federal government contracts, and improving operational efficiency. Skilled in strategic planning, workforce management, compliance, risk management, and process improvement. Recognized for strong leadership, sound decision-making, and the ability to build lasting client relationships while advancing organizational growth and operational excellence.
Overview
9
9
years of professional experience
Work History
Security Officer/Supervisor
Allied Universal Security Services
05.2024 - Current
- Coordinated daily security operations to ensure compliance with post orders and client requirements.
- Monitored CCTV systems, conducted patrols, and secured facility access points.
- Managed officer schedules, shift coverage, and callouts to maintain staffing levels.
- Built strong working relationships with facility management, engineers, and front desk personnel.
- Trained new officers on security procedures, post orders, and access control protocols.
- Resolved conflicts and de-escalated situations using effective communication and sound judgment.
- Reviewed incident reports and maintained accurate operational records.
- Enforced access control procedures and ensured authorized entry to restricted areas.
Chief Executive
AllN1 Pro Services
10.2017 - 07.2025
- Managed recruitment, employee termination, training, and workforce development.
- Coordinated work orders, oversaw job sites, and managed client invoicing.
- Prepared proposals, negotiated contracts, and advised ownership on business operations.
- Strengthened client relationships, expanded brand visibility, and supported marketing and website development.
- Improved profitability through strategic negotiations, cost management, and revenue growth initiatives.
- Generated over $1 million in economic gains in 2021 and secured multiple multi-year contracts.
- Secured a five-year, $50,000 contract in 2022, setting a company revenue-generation record.
- Negotiated a $12,000 service discount in 2022 to secure a new client contract.
- Secured the company's first federal government contract in 2023, valued at over $100,000 annually with a four-year option.
- Obtained an additional federal contract in 2024 that continues to generate revenue for the company.
Licensed Life Insurance Agent
Arias Agencies
01.2020 - 11.2020
- Maintained the confidentiality and security of sensitive client information, including Social Security numbers, medical records, birth certificates, and financial documentation.
- Managed insurance-related services and benefit inquiries for more than 300 union members, including accident insurance, work-related health coverage, and child safety kits.
- Educated union and non-union members on whole life insurance products, policy options, coverage benefits, and eligibility requirements.
- Provided clear explanations of insurance policies, including coverage limitations, advantages, and potential risks, enabling clients to make informed decisions.
- Achieved a 22% insurance sales conversion rate despite approximately 60% of prospective clients being ineligible for coverage.
Senior Guest Advisor Manager/Retail Keyholder
GameStop
10.2018 - 07.2019
- Managed daily store opening and closing procedures, ensuring operational readiness and security.
- Reconciled cash registers, secured deposits, and transported funds to the bank as needed.
- Coordinated daily tasks and delegated responsibilities to support efficient store operations.
- Delivered exceptional customer service by providing product recommendations and personalized assistance.
- Monitored security cameras to identify potential theft, safety concerns, and suspicious activity.
- Built positive customer relationships and strengthened community engagement through professional, welcoming service.
Education
Associate of Science - Criminology
University of Arizona
Arizona City, AZ12-2026
Associate of Science -
University At Albany
Albany, NY01-2018
Associate of Science - Criminal Justice
Lackawanna
Penn, PA05-2017
Associate of Science -
Marshall University
01-2015
Skills
- Life Insurance Producer License — Washington, DC, and Maryland
- Real Estate Salesperson License
- Security Professional License — Virginia (DCJS)
- Completed over 240 hours of community service
- Earned 30 athletic and academic awards
- Served as team captain multiple times throughout high school and college
- Website Design & Development: Designed and developed websites for multiple organizations, demonstrating technical proficiency, creativity, and digital communication skills
Timeline
Security Officer/Supervisor
Allied Universal Security Services
05.2024 - Current
Licensed Life Insurance Agent
Arias Agencies
01.2020 - 11.2020
Senior Guest Advisor Manager/Retail Keyholder
GameStop
10.2018 - 07.2019
Chief Executive
AllN1 Pro Services
10.2017 - 07.2025
Associate of Science - Criminology
University of Arizona
Associate of Science -
University At Albany
Associate of Science - Criminal Justice
Lackawanna
Associate of Science -
Marshall University