Overview
Work History
Skills
Timeline
Generic

Jerome Clemmons

Orlando,Florida

Overview

5
5
years of professional experience

Work History

Operations Assistant

Kardia Transport
06.2023 - Current
  • Supported operations for one of the largest Amazon Delivery Service Partners in Orlando, ensuring on-time, safe, and optimized route execution through proactive data analysis and real-time performance monitoring.
  • Directed morning dispatch operations and supervised over 100+ delivery drivers, streamlining daily workflows and enforcing company standards for safety and efficiency.
  • Partnered closely with senior leadership to identify and resolve critical bottlenecks, implementing fast-turnaround solutions that improved delivery timelines and team performance.
  • Demonstrated a data-informed, team-first approach, regularly contributing insights that improved KPIs such as delivery success rate, driver compliance, and route optimization.

Operations Manager

CVS Health
08.2022 - 06.2023
  • Managed daily store operations with a focus on inventory accuracy, labor scheduling, and compliance with company and regulatory procedures.
  • Led a team of 10+ associates, delivering hands-on coaching, performance improvement, and customer service excellence.
  • Administered payroll, scheduling, and staffing policies, maintaining labor standards and operational coverage.
  • Partnered with upper management to identify operational inefficiencies and launch improvement plans, increasing productivity and morale.

Operations Supervisor

BL Mcshipping
11.2020 - 08.2022
  • Maintained high delivery and inventory accuracy, significantly reducing order errors and contributing to increased customer satisfaction across service areas.
  • Ensured full compliance with Department of Transportation (DOT) regulations, overseeing the secure and timely delivery of merchandise to clients.
  • Supervised a team of 20+ delivery drivers, providing continuous training, performance feedback, and support to uphold service quality and safety standards.
  • Played a key role in streamlining dispatch operations, improving delivery timelines, route efficiency, and operational communication across shifts.

Skills

  • Operational efficiency management
  • Team Leadership
  • Route Optimization
  • Workflow Optimization
  • Data Analysis
  • Regulatory safety compliance
  • Team building
  • Recordkeeping
  • Reporting and documentation

Timeline

Operations Assistant

Kardia Transport
06.2023 - Current

Operations Manager

CVS Health
08.2022 - 06.2023

Operations Supervisor

BL Mcshipping
11.2020 - 08.2022

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Jerome Clemmons