JEROME CROSS
Summary
Aspiring chef seeking long term employment with an interest in management.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Service Manager
Honeygrow
10.2023 - 03.2024
- Managed daily operations (including open/close procedures) to ensure a high level of efficiency, consistency, and quality in both food and service
- Met, greeted, and encouraged feedback from customers
- Trained and performed in all stations including Wok Cook, Prep Cook, Mise, Cashier and Customer Service
- Lead trainer of staff for kiosk usage and customer service
Cook
Dick's Diner
07.2023 - 09.2023
- Improved menu offerings by incorporating a Sunday Brunch Buffet including the operation of a made to order omelettes station
Cook
Lampert's, Atria's & PeopleReady
04.2023 - 06.2023
- Worked at three varieties of kitchen environments to gain experience in deli style, fine dining and senior living
- Prepared daily specials and customer orders in a timely fashion (Lampert's)
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure (Atria's)
- Mastered various cooking techniques, in order to prepare meals for a variety of dietary needs and restrictions (PeopleReady)
Cook
Patti's La Cucina
02.2023 - 03.2023
- Prepared meals accurately in a timely fashion for customers to ensure quality while maintaining upkeep of kitchen and equipment
Support Manager
Kings
03.2021 - 10.2022
- Managed daily operations (including open/close procedures) to ensure a high level of efficiency, consistency, and quality in both food and service
- Assisted in inventory management processes to minimize waste and maintain optimal stock levels for seamless operation
- Ensured compliance with local health department regulations and facility inspections
- Met, greeted, and encouraged feedback from customers
- Trained and performed in all stations including Line Cook, Prep Cook and Server
Driver/Janitorial Maintenance
Salvation Army
10.2019 - 06.2020
- Utilized GPS and other navigation tools to plan routes and stay on schedule. while driving volunteers to and from kettle fundraising locations and church members to and from church
- Managed upkeep of the church and performed minor repairs as needed
Advanced Crew Leader
Flagger Force
08.2015 - 06.2018
- Managed multi member teams on large operations
- Coordinated setup and executed complicated lane shift operations
Canvasser
Andersen Windows and Doors
03.2015 - 08.2015
- Utilized data-driven strategies to target specific demographics for increased marketing and sales
Cook
Wendy's
09.2014 - 03.2015
- Prepared meals accurately in a timely fashion for customers and assisted in upkeep of kitchen and equipment
Head of Security/Mascot
Tropical Isle
10.1999 - 04.2002
- Acted in the face of the company by dressing as the establishments signature mascot, Grenade Man
- Worked to ensure a safe environment for customers as Head of Security
Security/Lead Barker
Best of Bourbon
04.2002 - 01.2012
- Worked at 4 different facilities for the corporation ranging from Security to Lead Barker
- Ensured a safe and fun enviornment for customers and employees by resolving confrontations in an efficent and effective manner
- Train and supervise other barkers to ensure a cohesive experience for all patrons.
Lead Barker
The Swamp
02.2012 - 02.2013
- Approached potential clientele and encouraged them to enter the facility
- Impressed passersby by highlighting special features of the venue with gimmicks, dancing or sales specials
- Trained and supervised other barkers to follow suit and provide a standard for the corporation
Barker
Karnos Corp.
03.2013 - 05.2014
- Encouraged customers to enter by highlighting specials and unique features
Hospitality
Embers Steakhouse
05.2014 - 07.2014
- Attracted customers to the restaurant with southern charm and courtesy by highlighting specials and unique features to the locale
Lead Barker
Bourbon Heat
03.2014 - 08.2014
- Engage potential patrons to persuade them to enter based on entertainment value
- Impress and attract passersby by highlighting features of the venue with gimmicks, dancing or sales specials
- Train and supervise other barkers to ensure a cohesive experience for all people "invited to the party".
Cook
Lamperts
04.2023 - 04.2023
- Learn stations and receipes
Cook
Atria's
05.2023 - 05.2023
Education
High school or equivalent -
Chalmette Senior High School
Skills
- Restaurant Management - 2 years
- Cook - 3 years
- Adaptive Leadership - 10 years
- Security - 10 years
- Marketing - 10 years
- Management - 10 years
Certification
- Learn2Serve Food Protection Manager Certification, 360 Training - 3/4/2022-3/4/2027
Timeline
Service Manager
Honeygrow
10.2023 - 03.2024
Cook
Dick's Diner
07.2023 - 09.2023
Cook
Atria's
05.2023 - 05.2023
Cook
Lampert's, Atria's & PeopleReady
04.2023 - 06.2023
Cook
Lamperts
04.2023 - 04.2023
Cook
Patti's La Cucina
02.2023 - 03.2023
Support Manager
Kings
03.2021 - 10.2022
Driver/Janitorial Maintenance
Salvation Army
10.2019 - 06.2020
Advanced Crew Leader
Flagger Force
08.2015 - 06.2018
Canvasser
Andersen Windows and Doors
03.2015 - 08.2015
Cook
Wendy's
09.2014 - 03.2015
Hospitality
Embers Steakhouse
05.2014 - 07.2014
Lead Barker
Bourbon Heat
03.2014 - 08.2014
Barker
Karnos Corp.
03.2013 - 05.2014
Lead Barker
The Swamp
02.2012 - 02.2013
Security/Lead Barker
Best of Bourbon
04.2002 - 01.2012
Head of Security/Mascot
Tropical Isle
10.1999 - 04.2002
High school or equivalent -
Chalmette Senior High School