Jerome Dismuke
West Carrollton,OH
Summary
Dynamic and results-driven professional with experience at Fed Ex Ground, excelling in package handling and safety compliance. Proven ability to enhance efficiency through innovative sorting techniques and strong team leadership. Recognized for reducing damage rates and fostering a collaborative work environment, ensuring high-quality service and customer satisfaction.
Experienced with sorting, loading, and unloading packages in fast-paced environment. Utilizes efficient handling techniques to ensure accurate and timely deliveries. Track record of maintaining high physical endurance and attention to detail.
Overview
28
28
years of professional experience
Work History
Package Handler
Fed Ex Ground
08.2022 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Linen Team Lead
Miami Valley Hospital
11.1996 - 09.2019
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Education
Bachelor of Science - Secondary Education
Northwestern Oklahoma State University
Alva, OKSkills
- Package handling
- Safety regulations
- Sorting techniques
- Label verification
- Hand-held scanners
- Inventory management
- Team leadership
- Employee training
- Customer service
- Time management
Timeline
Package Handler
Fed Ex Ground
08.2022 - Current
Linen Team Lead
Miami Valley Hospital
11.1996 - 09.2019
Bachelor of Science - Secondary Education
Northwestern Oklahoma State University
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