Jerome Isaac
East Orange,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
1
1
Certificate
Work History
Program Coordinator- Women's Re-Entry
Isaiah House
East Orange, NJ
06.2023 - Current
- Conducted needs assessments, and developed program objectives.
- Managed budgeting processes, including creating forecasts, and tracking expenses.
- Created and implemented new policies and procedures for the program.
- Developed strategic plans to ensure successful program operations.
- Provided leadership in developing innovative approaches to meet program goals.
- Collaborated with external partners to leverage resources for the program's success.
- Maintained communication with clients throughout their involvement in the program.
- Analyzed data from surveys, focus groups, and interviews to inform decision-making.
Site Manager
EYESINC - BRAVE
Fairfield, NJ
03.2022 - 01.2023
- Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities, and raised brand awareness.
- Retained records of supplies and tools used and tasks performed for each project.
- Worked on a variety of projects to provide supplemental support to unit staff and enhance the department.
- Implemented community outreach and engagement plan to reach vulnerable communities.
- Collaborated with community-based organizations and key stakeholders to address community initiatives.
- Interviewed and hired qualified candidates to fill open staff positions.
- Traveled throughout the service area to educate the community, met with people interested in receiving services and represented the agency before a wide range of professional constituencies.
- Maintained outreach contacts in the organization's database to track progress toward base-building goals.
- Presented clients with information, referrals, and assistance accessing food, housing, and transportation resources.
Conductor
New York City Transit Authority
Brooklyn, NY
07.2017 - 03.2018
- Received and followed directions from train dispatchers.
- Directed crew members by employing flag or hand signals, lanterns, and radio communications.
- Observed train movement to ascertain functionality.
- Upheld tight deadlines for delivery of freight and arrival of passengers.
- Announced route destinations and changes via PA systems.
- Communicated with dispatchers regarding trains' routes, timetables, and cargoes.
- Used hand signals to alert engineers of emergencies, stops or starts, train movement, and general directions.
Project Coordinator
The Blackstone Group L.P, Financial Services
New York City, New York
04.2016 - 07.2017
- Tracked schedules with internal, and external clients & management to make sure critical deadlines are met
- Succeed to complete client’s request promptly
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Developed and implemented a project tracker or calendar to meet and maintain standards.
- Produced status reports for customers and senior management.
- Coordinated with department leads to identify and outline solutions to client-specified challenges.
- Established and maintained quality performance metrics to meet objectives.
- Verified digital assets are prepared correctly and adhere to banking regulatory compliance policies.
Junior Project Manager
Barclays Investment Bank
New York City, NY
02.2005 - 04.2016
- Ensured that all accounts are managed in a timely fashion to meet deadlines.
- Facilitated the communication, workflow, and quality assurance of all projects as assigned.
- Proactively contacted clients and sales reps to determine submission deadlines, manage assets, and make any needed revisions, etc.
- Kept project teams on task with proactive control of budgets, schedules, and scopes.
- Liaised with the project manager to independently manage smaller projects, or contribute to tasks and activities on larger projects..
Education
Borough of Manhattan Community College of The City University of New York
New York, NYSkills
- Project management
- Time Management
- Problem-Solving
- Communication
- Leadership
- Software Skills
- Microsoft Office Suite
- Adobe Photoshop
- Adobe In design
- Adobe Acrobat
- Conflict management
- Organizational skills
- Data review and Management
- Account development and networking
- Staff training and motivation
- Culturally sensitive
- Client rapport
Certification
- Barclays - Project Management training
- Barclays-Global Information Risk Management training
- Blackstone-Information Security & Privacy Training
- Blackstone-Anti-Money Laundering training
- Osha-30hrs
- 4hr Supported Scaffold
- 4hr Flagger
- SST Card
Timeline
Program Coordinator- Women's Re-Entry
Isaiah House
06.2023 - Current
Site Manager
EYESINC - BRAVE
03.2022 - 01.2023
Conductor
New York City Transit Authority
07.2017 - 03.2018
Project Coordinator
The Blackstone Group L.P, Financial Services
04.2016 - 07.2017
Junior Project Manager
Barclays Investment Bank
02.2005 - 04.2016
Borough of Manhattan Community College of The City University of New York
- Barclays - Project Management training
- Barclays-Global Information Risk Management training
- Blackstone-Information Security & Privacy Training
- Blackstone-Anti-Money Laundering training
- Osha-30hrs
- 4hr Supported Scaffold
- 4hr Flagger
- SST Card
Accomplishments
- Promoted from Community Health Worker to Site Manager, in less than 12 months. (EYESINC)
- Recognized for outstanding performance and team contributions. (EYESINC)
- Promoted from Copy Operator to Jr. Project Manager. (Barclays)
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