Jerome James
Columbus,OH
Summary
To obtain a position with an established company where I can utilize my professional and life skills experience with the intention of securing a professional career with enough opportunity to tackle challenges and advance.
Vigilant Forklift Operator familiar with operations and maintenance. Skilled at efficiently moving materials across areas to help teams meet demanding objectives.
Hardworking Forklift Operator with advanced mechanical aptitude and problem solving skills. Efficient and organized worker possessing strong work ethic and drive to exceed goals.
Overview
16
16
years of professional experience
Work History
Shift Leader
National Beverage
01.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Delivery Driver
DONATOS
01.2012 - 10.2022
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Verified orders prior to completing deliveries to avoid customer complaints.
Forklift Operator
BELCON STAFFING SOLUTIONS
01.2011 - 01.2016
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Maneuvered forklift safely in congested and confined areas.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Transported goods between warehouse locations according to shipment and storage needs.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
Cleaning Crew Member
AETNA BUILDING MAINTENANCE
01.2011 - 01.2011
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Handled equipment, chemicals, and materials properly and with caution.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Used time management and efficient cleaning methods to meet deadlines.
Overnight Stock Associate
WALMART
01.2009 - 01.2011
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
Shift Supervisor
KFC
01.2009 - 01.2009
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
Education
No Degree - Manufacturing Engineering
Dayton Job Crop.
Dayton Oh06-2006
Skills
- CUSTOMER SERVICE
- CORRESPONDENCE
- GENERAL OFFICE
- GENERAL OFFICE SKILLS
- OPERATIONS
- Equipment Troubleshooting
- Production Reporting
- Assigning Work
- Incident logging
- Product Inspection
- OSHA Compliance
- RFID Tracking
- Stock allocation
- Inventory staging
- Warehouse picking
Additional Information
- Skills Summary
- Material Handling
- Food Preparation
- Cash/credit & debit card Handling
- Document Records
- Written Correspondence
- Front-Office Operations
- General Office Skills
- Professional Presentations
- Computer Savvy
- Supervising
- Customer Service
- Complaint handling & resolution
- Team building & training
- Analytical skills
Personal Information
Title: Delivery Driver - DONATOS
Assessments
Reliability, Highly Proficient, 08/01/19, Tendency to be dependable and come to work.
Timeline
Shift Leader
National Beverage
01.2024 - Current
Delivery Driver
DONATOS
01.2012 - 10.2022
Forklift Operator
BELCON STAFFING SOLUTIONS
01.2011 - 01.2016
Cleaning Crew Member
AETNA BUILDING MAINTENANCE
01.2011 - 01.2011
Overnight Stock Associate
WALMART
01.2009 - 01.2011
Shift Supervisor
KFC
01.2009 - 01.2009
No Degree - Manufacturing Engineering
Dayton Job Crop.
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