Jerome Kizer
Mound City,IL
Summary
Mental health technician with extensive experience at Choate Mental Health & Developmental Center, excelling in crisis management and relationship building. Proven ability to enhance patient well-being through effective treatment planning and compassionate care. Skilled in employee training, fostering a culture of safety and support while advocating for patient needs.
Mental health technician with solid track record in patient care and therapeutic support. Skilled in crisis intervention, patient assessment, and developing personalized care plans. Strong focus on team collaboration and adaptable to changing needs. Dependable with deep understanding of mental health conditions and effective communication techniques.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
20
20
years of professional experience
Work History
Mental Health Technician 3
Choate Mental Health & Developmental Center
07.2019 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
TA Residential Services Supervisor
Choate Mental Health & Developmental Center
12.2024 - 02.2025
- Developed strong relationships with residents through regular communication and proactive problemsolving.
- Managed emergency situations effectively, ensuring the safety and well-being of residents and staff through proper communication and response protocols.
- Established a culture of safety within the department by enforcing proper protocols and providing ongoing training opportunities for staff members.
- Evaluated employee performance regularly to identify areas for growth and professional development opportunities.
- Enhanced tenant satisfaction by addressing concerns promptly and efficiently.
- Promoted positive relations between residents and staff.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Maintained accurate records related to building maintenance activities, inventory levels, and resident communications ensuring easy retrieval when needed.
- Supported personal needs of residents dealing with diverse conditions.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Conducted in-home visits to provide supportive services.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
TA Residential Service Supervisor
Choate Mental Health & Developmental Center
07.2021 - 10.2021
- Established strong relationships with clients, ensuring their needs were met and promoting long-term loyalty.
- Updated job knowledge by attending workshops, training sessions and educational opportunities.
- Ensured all safety protocols were followed, resulting in a safe working environment for employees and customers alike.
- Implemented quality control measures to ensure consistent levels of excellence across all aspects of service delivery.
- Conducted regular performance reviews for staff members, identifying areas for growth and providing constructive feedback.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Kept high average of performance evaluations.
- Coordinated care among interdisciplinary teams to facilitate comprehensive mental health services for clients.
- Assisted in crisis intervention situations, utilizing de-escalation techniques and providing immediate support to individuals in distress.
- Promoted patient independence by developing personalized goals, involving clients in their own recovery process.
- Improved staff efficiency by providing ongoing training and professional development opportunities for team members.
- Developed strong relationships with patients'' families, fostering a supportive environment for continued progress.
- Implemented crisis intervention plans to support client safety.
- Developed and implemented activities to help clients develop social and independent living skills.
- Educated clients and families about mental health issues, treatments and resources.
Mental Health Technician 2
Choate Mental Health & Developmental Center
07.2017 - 06.2019
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Assisted in developing individualized care plans to meet specific needs of patients.
Mental Health Technician 1
Choate Mental Health & Developmental Center
09.2016 - 06.2017
- Supported patients in daily activities, promoting independence and skill-building.
- Improved patient safety with continuous observation and timely intervention.
- Utilized de-escalation techniques effectively, reducing instances of patient agitation.
- Documented patient progress comprehensively, enabling tailored treatment adjustments.
- Managed crisis situations effectively, ensuring safety of all involved.
- Improved patient engagement with therapeutic activities, tailoring approaches to individual interests.
Mental Health Technician Trainee
Choate Mental Health & Developmental Center
12.2015 - 08.2016
- Charted on each patient daily.
- Provided therapeutic activities to assist with patient development.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Treated clients and families with respect and dignity.
- Assisted in development of therapeutic activities for patients.
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
Correctional Officer Trainer
Southeast Correctional Center
01.2011 - 11.2015
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Observed behavior of residents individually and in groups.
- Interviewed inmates to obtain information and assess needs.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Facilitated effective emergency response drills, preparing staff for potential crises.
Missouri Corrections Emergency Response Team
Southeast Correctional Center
01.2011 - 11.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
- Resolved issues and disputes between inmates professionally and respectfully.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Monitored and confirmed compliance with safety standards and regulations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Handled inmate counts and searches for missing inmates.
- Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
- Completed daily work report sheets and delegated tasks to employees.
- Assisted in the planning and execution of large-scale facility operations including cell searches, shakedowns, and evacuation drills.
- Improved staff performance by providing training and guidance on institutional policies and best practices.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Coordinated responses to critical incidents effectively ensuring minimal disruption to facility operations.
- Collaborated with multi-disciplinary teams to develop rehabilitation programs for inmates, promoting successful reintegration into society.
- Managed inmate housing assignments to maintain optimal safety levels within the institution.
Correctional Officer
Southeast Correctional Center
11.2009 - 11.2015
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Youth Leader
Delta Center
06.2005 - 10.2009
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Developed rapport with young participants, providing support and guidance in their personal challenges.
- Mentored young individuals, emphasizing the importance of goal-setting and selfimprovement.
- Enhanced youth engagement by incorporating interactive games and team-building activities.
- Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
- Mentored and coached youth in developing communication, problem-solving and decision-making skills.
- Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
- Coordinated and led weekly youth meetings, facilitating conversations and activities to promote team building and leadership development.
- Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.
- Empowered young people by offering them opportunities to lead group discussions or present on topics they were passionate about.
- Organized successful fundraising events, securing resources for youth programs.
- Delivered engaging presentations on topics relevant to adolescent development and leadership skills.
- Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
Education
Associate of Applied Science - Criminal Justice
Shawnee Community College
Ullin, IL05-2026
Meridian High School
Mounds, IL05-2005
Skills
- Progress monitoring
- Treatment Planning
- Leadership Skills
- Problem-solving
- Relationship building
- Patient advocacy
- HIPAA requirements
- Active listening
- Critical thinking
- Crisis management
- Rapport building
- Employee training
- Decision-making
- Behavioral support
Accomplishments
- Supervised team of 12 staff members.
- Currently going on my 3rd year as a E-Board member for my local 131 representing AFSCME Council 31
- Always maintained good performance and attendance with any job
Timeline
TA Residential Services Supervisor
Choate Mental Health & Developmental Center
12.2024 - 02.2025
TA Residential Service Supervisor
Choate Mental Health & Developmental Center
07.2021 - 10.2021
Mental Health Technician 3
Choate Mental Health & Developmental Center
07.2019 - Current
Mental Health Technician 2
Choate Mental Health & Developmental Center
07.2017 - 06.2019
Mental Health Technician 1
Choate Mental Health & Developmental Center
09.2016 - 06.2017
Mental Health Technician Trainee
Choate Mental Health & Developmental Center
12.2015 - 08.2016
Correctional Officer Trainer
Southeast Correctional Center
01.2011 - 11.2015
Missouri Corrections Emergency Response Team
Southeast Correctional Center
01.2011 - 11.2015
Correctional Officer
Southeast Correctional Center
11.2009 - 11.2015
Youth Leader
Delta Center
06.2005 - 10.2009
Associate of Applied Science - Criminal Justice
Shawnee Community College
Meridian High School
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