Jerome Kock

• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Successfully avoided time delivery delays by carefully planning best routes.
• Completed on-time deliveries by choosing best and most efficient routes.

• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Removed orders from storage, wrapped, and staged for shipments.

I decided to pursue a long time family hobby of growing plants and flowers for retail sale.

• Demonstrated respect, friendliness and willingness to help wherever needed.

• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Verified accuracy of all deliveries against order forms.
• Managed customer inquiries and complaints in polite and professional manner.
• Expedited deliveries to meet customer deadlines and requirements.
• Kept detailed mileage and fuel reports to track overall fuel costs.

Supported Route drivers

Filled orders on retail shelves and end cap displays

loaded pallets on truck for deliveries

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Worked well in a team setting, providing support and guidance.
• Analyzed supportability aspects of proposed products, defining required remote and on-site support assets needed for adequate post-sale sustainability.
• Documented technical issues and solutions to enable tracking history and maintain accurate logs.
• Implemented technical solutions to solve customer issues and increase satisfaction.
• Installed and maintained hardware and computer peripherals to store tangible components.