Jerome Mamuad
Kihei,HI
Summary
Dynamic Assistant Manager at RBD Hawaii with a proven track record in enhancing customer service and team leadership. Successfully improved cash handling accuracy and streamlined inventory processes. Adept at fostering a positive work environment while driving strategic business growth through effective decision-making and adaptability.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
3
3
years of professional experience
Work History
Assistant Manager
RBD Hawaii
05.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
Maui High School
Kahului, HI05-2022
Skills
- Customer service
- Team leadership
- Decision-making
- Adaptability and flexibility
- Multitasking
- Active listening
Timeline
Assistant Manager
RBD Hawaii
05.2022 - Current
Maui High School
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